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9.3

Spot Score

Smartsupp - Live Chat Software

Smartsupp Reviews in April 2025: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10/User/Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terible

(4)

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Showing 21-30 out of 410

J

Jumbosouq

02/26/24

5 out of 5

I feel comfortable using in my store

I feel comfortable using in my store, best part is you able to track each customers coming on website. You can create custom form and actions and auto response, Its Awesome.

C

Christoph

02/26/24

3 out of 5

nice app

nice app, I am really enjoying the features

C

Christoph

02/26/24

3 out of 5

nice app

nice app, I am really enjoying the features

FA

Frank Athores

02/25/24

5 out of 5

Excellent work

Date of experience: February 25, 2024

L

lindsey

02/23/24

5 out of 5

i really enjoy the easy conversation…

i really enjoy the easy conversation i'm getting with my clients

JŠ

Jaroslav Štreit

02/23/24

1 out of 5

Very bad experience

Very bad experience. Not able to setup working notification in mobile app, lost few customers because of it. Not able to contact human support, so bye bye, lost time.

JŠ

Jaroslav Štreit

02/23/24

1 out of 5

Very bad experience

Very bad experience. Not able to setup working notification in mobile app, lost few customers because of it. Not able to contact human support, so bye bye, lost time.

SS

Sarah Simpson

02/22/24

5 out of 5

Wow pretty smooth I love it here

Wow pretty smooth I love it here

KS

Krzysztof Stanisławski

02/22/24

5 out of 5

Great

easy chat with customers

G

Gergo

02/22/24

5 out of 5

Easy to use and great

Easy to use, professional chat program with great options and fast services.