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9.3

Spot Score

Smartsupp - Live Chat Software

Smartsupp Reviews in March 2025: User Ratings, Pros & Cons

Improve customer satisfaction with real-time chat.

4.4

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Starts from $10/User/Month when Billed Yearly, also offers free forever plan

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Smartsupp Reviews & Ratings

4.4

Very Good

Based on 80 ratings & 410 reviews

Rating Distribution

Excellent

(321)

Very Good

(69)

Good

(14)

Poor

(2)

Terible

(4)

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Showing 11-20 out of 410

K

krypt

03/03/24

5 out of 5

It's a very good one

Date of experience: March 03, 2024

P

Patrik

03/03/24

5 out of 5

The best so far

The best so far, it has helped me mange my way through the process of getting in touch with my customers easily

M

Martina

03/02/24

5 out of 5

I like that the app saves a lot off…

I like that the app saves a lot off time. AI is great tool. I feel more connected with our customers.

M

Minirate

02/28/24

5 out of 5

Simple, customisable and user-friendly live chat

The simple and intuitive interface was the first things we noticed. Configuration is very easy and can be activated on the website in a few minutes. Our overall experience is positive and we can recommend this service to anyone looking for a simple, intuitive and customisable solution for live chat on their website.

TH

Tamás Horváth

02/28/24

5 out of 5

Easy to install with the templates

Easy to install, logical templates help the normal users. Long trial period.

JS

Jumbo Souq

02/27/24

5 out of 5

Best addon for tracking, conversation and conversion

Help my business in assisting website visitors with the proper products they were looking for. Also helped me in analysising customer behavior and their journey through my website. Additionally I could confirm that the customer is genuine or not.

S

SUNIL

02/27/24

4 out of 5

Easy to use user interface

Easy to use user interface. Tried other chatbots but we were not getting the desired results. Tried this chatbot for the first time and we are happy that this is working perfectly as needed.

CC

CULTURE CLUB

02/26/24

5 out of 5

THE BEST APP

This is probably the best app I've ever used on my website. I'm blessed 😇

L

Lukas

02/26/24

5 out of 5

Best live chat

Date of experience: February 26, 2024

DF

David Fox

02/26/24

5 out of 5

Very Good Service!

Date of experience: February 26, 2024