Smartsheet Reviews in April 2025: User Ratings, Pros & Cons

Better than MS Project

What do you like best? Smartsheet is the best bits of MS Project and Project Server, but well executed online and with none of the hassles What do you dislike? I can't think of anything negative to say about Smartsheet. There are a few extra features that would make my life easier, but there are always extra features that could be added. Everything I really need is already there. What business problems are you solving with the product? What benefits have you realized? Good, true ...

Very useful and intuitive tool

PROS & CONS What are the best aspects of this product? I love the ability to publish my sheets via hyperlink as” read only” file and use these reports for every updated information. When I update information it’s visible to other users immediately. Also, in case I need excel sheet I can download the information quickly. In addition, Smartsheet provides you with many other features such as: drag and drop (you can move rows around quickly, formatting feature is great, other users are ...

A Type A's Dream

What do you like best? This always for a more dynamic tracking system than, for ex, excel or google drive. The smartsheets are perfect for multi-user databases and allows for plenty of room to manipulate data easily on the back-end. What do you dislike? The interface is a bit dull-looking and takes some training to get used to. What business problems are you solving with the product? What benefits have you realized? We use Smartsheets to integrate a multi-user approach on ...

Great simple project planning tool!

What do you like best? I like how simple and easy the project planning tool is. I use it for all my implementations and customers can easily determine where they are. What do you dislike? The copying and paste between sheets can be a little better but overall everything is great with the tool. What business problems are you solving with the product? What benefits have you realized? Knowing where I am with the project and being able to know where I left off has been a huge help.

Best experience to manage issues or customers and collaborate

What do you like best? ease of use and responsiveness of data as multiple users update the sheet. What do you dislike? No Gantt chart available by default. I love graphs and wish smart sheet has built in stuff. Recommendations to others considering the product Great collaboration tool. What business problems are you solving with the product? What benefits have you realized? We are managing software enhancement list as well as maintaining the connection information and who uses ...

Pretty solid tool overall

What do you like best? I like the different views that I can create. For example, I detest Gantt charts but work on a team where they are must haves. I can manage my projects in one view, then switch to the Gantt view for reporting. I'm also a big fan of being able to share updates, task assignments, etc. in one place, and this worked well for my team. And when we needed to make it look work/look more like Excel, we could do that without having to reinvent the wheel. What do you ...

Great colaberative environment

What do you like best? As a colaberative tool for file sharing and multiple simultaneous editors it works very well. What do you dislike? When on a lower than ideal screen resolution like an older projector it has Poor use of screen space Recommendations to others considering the product It exports the final product into std excel format for further manipulation. What business problems are you solving with the product? What benefits have you realized? Colaberative spreadsheet ...

Great online collaboration tool

What do you like best? Easy to use interface Great to upload documents, pictures App allows you to update milestones of project in realtime. What do you dislike? There is nothing about this product that can be disliked. Recommendations to others considering the product This is an easy way to collaborate and report on project status. I would recommend it. What business problems are you solving with the product? What benefits have you realized? Online real-time collaboration

Project Management

What do you like best? The interface is fairly easy to use. There are some cool features in regards to project management that we like to use. What do you dislike? It has a slight learning curve and some of the features are hidden until you get familiar with the product. What business problems are you solving with the product? What benefits have you realized? We are trying to accurately project cost to our customers and provide real time cost analysis. This helps both ourselves and ...

Smartsheet - OK

What do you like best? it was easy for my manager to be updated on my deals What do you dislike? It was outdated on the UI side, and there was a lot to learn (not as intuitive What business problems are you solving with the product? What benefits have you realized? Real-time reporting