Smartsheet Reviews in April 2025: User Ratings, Pros & Cons

New to Smartsheet, great so far

What do you like best? We are new users, but it seem to be a fantastic project management tool What do you dislike? Can be a bit overwhelming with such a large team using it What business problems are you solving with the product? What benefits have you realized? Project management and team collaboration

Smartsheet is better than MS Project

What do you like best? The ability to collaborate the project plan and embed in real time for stakeholder review. What do you dislike? It's not always clear what the icons are for, which takes some time to research. Recommendations to others considering the product It is a valuable tool for all project and program management needs, including collaboration with stakeholders and quick sharing. What business problems are you solving with the product? What benefits have you realized? ...

Tracking made easy

What do you like best? Simplified layout and similarities to Excel make this an easy to use and easy to implement solution. Allowing for different priority levels and customizing of fields makes this a perfect solution as it is adaptable to any business need. Additionally, the option to assign tasks to different users allows for steady workflow. What do you dislike? To be completely honest there is nothing I can think of that is not likable about this solution. Potentially more ...

Effective and Effecient

What do you like best? I like how simple it is to share spreadsheets across entire organizations. Smartsheet has great tools to graphicly indicate cells/rows/columns needing attention or action What do you dislike? So far I have not found anything I dislike about Smartsheet Recommendations to others considering the product Smartsheet is simple to use and there is a free plan option. Give it a shot, it can't hurt. What business problems are you solving with the product? What ...

Great for accountability!

What do you like best? Easy to show the status of each group's work in a cross functional project. It helped to keep everyone in line! What do you dislike? Notes on the status (red, yellow, green sometimes got lost in the views Recommendations to others considering the product This is a great tool to visually see the status of different projects. I would recommend it for projects that have a lot of dependencies (i.e. one service has to be built before another. What business ...

Smartsheets - Good but Too Much LIke Excel

What do you like best? Ease of adding in tasks and accountability. What do you dislike? No "cards" type feature like JIRA or Asana. Recommendations to others considering the product Smartsheets is great for quick, on the go, task management. However, where Smartsheets fails is there are no "cards" view and it is hard to seee things in progress or access what part of the project people are on. What business problems are you solving with the product? What benefits have you realized? ...

Smartsheet

What do you like best? I like that there is one place when you are working with a large group to get projects and assignments down efficiently. What do you dislike? I don't like that it takes some time to understand and get familiar with. If people are new to a team it takes some explanation and time to walk them through everything. What business problems are you solving with the product? What benefits have you realized? We are solving the issues with not getting projects done ...

Organization Made Semi-Easier

What do you like best? We use Smartsheets as project management organizational tool. I've used a few different PM tools, and I can say I think Smartsheets is great when it comes to moving things along. I like that there is a capability to hit the "done" button and, once saved, people get immediate email notifications that a task is finished. I also LOVE that you can filter to any specification. What do you dislike? The overall display can be overwhelming at times. Although there are ...

Great collaboration tool to use with our business and marketing teams

What do you like best? Smartsheet provides our IT team a great collaboration tool as we work with the different business units managing complex projects. Our business teams love the simplicity of the tool. They call it excel on steroids What do you dislike? Security has been a bit of a concern since it's hard to govern what data goes out on smartsheet, and what accounts people take with them when they leave What business problems are you solving with the product? What benefits have ...

We found Smartsheet helpful for our organization

PROS & CONS What are the best aspects of this product? Smartsheet is great project management app and it is better than other available tools in the market. Once you learn how to use this tool you could use all its features so you can make your work fun. I personally like its web forms option because it’s much easier for me. What aspects are problematic or could work better? There are some things that I don’t like about this software but the biggest dislike goes to lack of autosave ...