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9.8

Spot Score

Smartsheet - Project Management Software

Smartsheet Reviews in April 2025: User Ratings, Pros & Cons

Streamline your projects with Smartsheet's powerful tools.

4.1

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Starts from $9/month when yearly

Smartsheet Reviews & Ratings

4.1

Very Good

Based on 8464 ratings & 2414 reviews

Rating Distribution

Excellent

(1840)

Very Good

(427)

Good

(95)

Poor

(34)

Terible

(18)

Expert's Review

Smartsheet has firmly established itself as a dynamic and versatile project management tool, praised extensively for its ability to simplify and enhance workflows across diverse industries. Its intuitive interface, reminiscent of traditional spreadsheets yet far more powerful, offers users seamless data centralization, resource planning, and collaboration ...Read more

Smartsheet pros and cons

  • Customizable and user-friendly interface, making it accessible for both beginners and experienced professionals.

  • Strong project management features, like Gantt charts, dashboards, and resource tracking, which enhance team collaboration and task visibility.

  • Centralized data storage that allows users to keep notes, attachments, and contact information in one place.

  • Automated workflows that simplify repetitive tasks and improve operational efficiency.

  • Advanced features may require a learning curve, making onboarding somewhat challenging for new users.

  • Limited offline functionality, which may be a hurdle in situations with poor internet connectivity.

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Showing 1811-1820 out of 2414

I

Ian

11/07/17

3 out of 5

We love using Smartsheet

PROS & CONS What are the best aspects of this product? Smartsheet is easy to set up and easy to share, it has built-in calendar and Grantt views. It works great with Zapier and the API is clear and user-friendly. I’m using it in combination with Wufoo and I have to say that this saves me lot of time. This tool provides me with overview of the projects I’m working on. What aspects are problematic or could work better? The process of setting up notifications can be little clunky. ...

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11/06/17

4 out of 5

Process flow

What do you like best? That it allows multiple iterations to share What do you dislike? i am a new user and am still getting adjusted. What business problems are you solving with the product? What benefits have you realized? Process mapping

11/04/17

4.5 out of 5

Great PM Tool

What do you like best? It's intuitive, helps keep me organized, collaborative. Ease of uploading files What do you dislike? Nothing that i can really think of at the moment What business problems are you solving with the product? What benefits have you realized? Working on a big, meaty project. This is helping to keep us organized and moving forward.

11/03/17

4 out of 5

Smartsheets

What do you like best? Smartsheets it great for keeping an ideal timeline for multiple projects. It allows you to see keep an eye into the future of your project and how things are going to pan out. Dates also coincide with one another so if a previous timeline deadline changes it will automatically adjust the others. What do you dislike? There is no much I dislike about Smartsheets- the mobile experience could be a little more user friendly. What business problems are you solving ...

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11/01/17

5 out of 5

SmartSheet Review

What do you like best? I enjoy communicating with partners about project updates and management. What do you dislike? I would encourage that with this program that there should be a chat board added to see quick messages, rather than adding notes. What business problems are you solving with the product? What benefits have you realized? Communication with updated projects.

10/31/17

5 out of 5

Smartsheet

What do you like best? Ease of creating project plans, sharing with team members, updating and notifications. The interface is easy to understand and track especially if you have multiple projects being worked on at the same time. What do you dislike? Sometimes logging in can be a challenge when sharing smartsheets with other people externally. Recommendations to others considering the product Highly Recommend What business problems are you solving with the product? What benefits ...

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10/31/17

4.5 out of 5

Electronic planner and organizer

What do you like best? Smartsheet is a one-stop-shop for all things trafficking - for an agency, creative asset delivery and organization is huge. We create the pages and share them with our clients to fill out and upload assets so we can keep things like creative, ad copy, flight dates, URLs, etc., all in one place. What do you dislike? Smartsheet can get messy quickly if you continue to add rows and columns without getting rid of or archiving old assets. Since we use this month after ...

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10/31/17

4 out of 5

Easy way to collaborate online and set up Gantt charts

What do you like best? I've recently started using SmartSheets with a client, and find it an easy way to access the information from multiple sites. Assignment of tasks is easy, and sorting and slicing/dicing of info also. What do you dislike? I like the tool and really have no dislikes about it. What business problems are you solving with the product? What benefits have you realized? It's allowed the team to see status without using a formal downloaded program and is easy to add ...

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10/31/17

4 out of 5

Easy and powerful project tool

What do you like best? Ability to see the whole project in one place while also able to assign specific tasks. What do you dislike? I'm not that familiar with it yet, but wish there was better ability to assign agile stories to developers. What business problems are you solving with the product? What benefits have you realized? Project management. We use JIRA for agile development stories, but Smartsheet in order to see the full breadth of the project.

10/30/17

5 out of 5

Great tool for team organizational tasks

What do you like best? Ease of use is the best, it works the same no matter how many are using the sheet What do you dislike? The search function is a little clunky, however it really is very minor Recommendations to others considering the product Do a free trial What business problems are you solving with the product? What benefits have you realized? Ability to track different systems easily without need for fancy software.