9.8
Spot Score
Uncover customer insights to maximize your potential.
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Starts from $39/Month, also offers free forever plan
Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of implementation, recording filters, and valuable insights into customer behavior it provides. The platform's real-time analytics, customizable dashboard, and event tracking ...Read more
Easy to install and configure, providing quick setup and usability for users.
Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience.
User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles.
Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience.
Lack of advanced features usage by all users may lead to underutilization of certain functionalities.
Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.
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AI
Asael I
01/16/23
"understanding player's journey was never easy since we decided to work with smartlook"
What do you like best about Smartlook? I have been a game developer and a BI manager for over than 10y, and as much as I'm data-oriented, I have never learned about my users the way that I did with recording sessions and their amazing dashboard
AI
Asael I
01/16/23
"understanding player's journey was never easy since we decided to work with smartlook"
What do you like best about Smartlook? I have been a game developer and a BI manager for over than 10y, and as much as I'm data-oriented, I have never learned about my users the way that I did with recording sessions and their amazing dashboard
AK
Artem K
01/14/23
"Excellent alternative to interpret the interaction of users with our website"
What do you like best about Smartlook? Smartlook helps us obtain detailed information about the users that visit our websites in such a way we can track by video the actions of the visitors in a discreet, flattering and efficient manner. I like its dashboard; it has a good design and is customizable; it allows us to track what happens on our website comfortably and efficiently; the best thing is that it works in real-time. Through Smartlook's analytics, we have been able to determine ...
Read more
AK
Artem K
01/14/23
"Excellent alternative to interpret the interaction of users with our website"
What do you like best about Smartlook? Smartlook helps us obtain detailed information about the users that visit our websites in such a way we can track by video the actions of the visitors in a discreet, flattering and efficient manner. I like its dashboard; it has a good design and is customizable; it allows us to track what happens on our website comfortably and efficiently; the best thing is that it works in real-time. Through Smartlook's analytics, we have been able to determine ...
Read more
PP
Priya P
12/21/22
"best in industry to get insights on user journey and behaviour"
What do you like best about Smartlook? it is very easy to use, i got introduced to it when i joined the company in march, and i picked it up and learned very fast, like in a week. as a designer, it helps me to the user behavior very well.
PP
Priya P
12/21/22
"best in industry to get insights on user journey and behaviour"
What do you like best about Smartlook? it is very easy to use, i got introduced to it when i joined the company in march, and i picked it up and learned very fast, like in a week. as a designer, it helps me to the user behavior very well.
LH
Luisa H
10/15/22
"Smartlook Review"
What do you like best about Smartlook? I can screen share with customers and see their issues or concerns to assist them better. What do you dislike about Smartlook?
LH
Luisa H
10/15/22
"Smartlook Review"
What do you like best about Smartlook? I can screen share with customers and see their issues or concerns to assist them better. What do you dislike about Smartlook?
JS
Jonathan S
10/04/22
"Analytical reports of our websites to devise new marketing strategies"
What do you like best about Smartlook? I like Smartlook, its ease of use and configuration, plus the data that can be quickly compiled about the users that visit our websites. It provides useful statistics and analytical reports for our marketing team to study our website traffic and the origin of the audience and devise strategies to ensure a better web experience for visitors.
JS
Jonathan S
10/04/22
"Analytical reports of our websites to devise new marketing strategies"
What do you like best about Smartlook? I like Smartlook, its ease of use and configuration, plus the data that can be quickly compiled about the users that visit our websites. It provides useful statistics and analytical reports for our marketing team to study our website traffic and the origin of the audience and devise strategies to ensure a better web experience for visitors.
