Smartlook Reviews in January 2025: User Ratings, Pros & Cons

An easy way to monitor user behaviour

What do you like best? I like the face that one can record user sessions to see the bahaviour of those navigating your site. This helps us to improve our user interface so that our users have a better experience on our site. What do you dislike? There is nothing about Smartlook that we dislike Recommendations to others considering the product: This is the best screen recording software out there What problems are you solving with the product? What benefits have you ...

A nice tool to obtain insights on the experiences your mobile app users get

What do you like best? The Android SDK is easy to integrate.... What do you dislike? Some improvements on your support channels might be useful. We are/were having some troubles integrating the SDK, and we would appreciate some help on that before upgrading our plan. What problems are you solving with the product? What benefits have you realized? We are identifying places where we could improve the UX of our mobile app.

Show for us how is our site traffic, very good

What do you like best? The cities and countries, it shows where are the people come from What do you dislike? nothing, all good, this web site is very important for SEO Recommendations to others considering the product: The best when you are using facebook ads What problems are you solving with the product? What benefits have you realized? Arrange better my adversiting and give some directions

Powerful insight

What do you like best? Great way to see how users are really using our product. What do you dislike? Videos do not load and since we are a video platform that would have been prefered. Recommendations to others considering the product: Give it a try, its worth the setup to see the results What problems are you solving with the product? What benefits have you realized? Seeing how our users understand our UI.

A great resource

What do you like best? It has been great to see how people interact with my website. It has helped me to see where improvements might need to be made. What do you dislike? I am little confused by the heatmaps. I am not sure how to read them. What problems are you solving with the product? What benefits have you realized? I am solving my website layout issues.

If i were forced to use only one instrument in my arsenal i would keep Smartlook.

What do you like best? it is the most reliable user recording among the other we used. very precise. What do you dislike? i don't have any dislike to report. pretty amazing. with high volume of traffic, it could be pricy. but the value has a price. Recommendations to others considering the product: Try it. You will enjoy it. What problems are you solving with the product? What benefits have you realized? for startups, eCommerce sites in the early stage it helps a ...

Awesome Service Every Website Owner Should Use

What do you like best? Easy to set up, easy to use. Provides valuable insights to help your business. What do you dislike? Not a lot of downsides, they offer a truly free trial to see if you like it first. Recommendations to others considering the product: Great, easy to use software. Highly recommend. What problems are you solving with the product? What benefits have you realized? Seeing problem areas with our website, viewing how people interact with it and things ...

Clear, usefull and easy to use

What do you like best? The way the information is shown and the clear understanding that you can get from that What do you dislike? there are no suitable plans for small companies in countries where the USD is a lot stronger than our local currency. I dont get so many visits and sales so it not something I can pay on its premium version. I appreciate all what is included in the free version of course. That's why I give 10/10 Recommendations to others considering the product: ...

Very simple, powerful and costeffective

What do you like best? 1) Goal automation 2) Clear and simple UX 3) Key tools: goals, funnels, heatmaps What do you dislike? Most of all, I dont like paying by sessions. Recommendations to others considering the product: If you use GA or YM, just test it, and you undestand everything. No Goal markup at all. What problems are you solving with the product? What benefits have you realized? Product analytics Understanding of key points of service problems ...

An amazing tool to get a deep insight on your website visitors.

What do you like best? The most exciting part of the tool is you can visually track your visitors' actions on your website as a video. What do you dislike? Actually, there is almost nothing to dislike about the SmartLook. Recommendations to others considering the product: If you want to see visually how your website visitors browse on your website and what they do exactly you should use this tool. What problems are you solving with the product? What benefits have you ...