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9.8

Spot Score

Smartlook - Heat Map Software

Smartlook Reviews in April 2025: User Ratings, Pros & Cons

Uncover customer insights to maximize your potential.

4.5

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Smartlook Reviews & Ratings

4.5

Very Good

Based on 1988 ratings & 280 reviews

Rating Distribution

Excellent

(247)

Very Good

(29)

Good

(2)

Poor

(1)

Terible

(1)

Expert's Review

Smartlook has garnered glowing reviews over the past 12 months, showcasing its robust offerings in app tracking, real-time monitoring, and user-friendly analytics. Users appreciate the ease of implementation, recording filters, and valuable insights into customer behavior it provides. The platform's real-time analytics, customizable dashboard, and event tracking ...Read more

Smartlook pros and cons

  • Easy to install and configure, providing quick setup and usability for users.

  • Detailed visitor recordings offer valuable insights into user behavior, aiding in decision-making for improving user experience.

  • User-friendly interface with intuitive navigation, making it accessible and understandable for users across different roles.

  • Real-time monitoring capabilities help in immediate issue identification and response, enhancing customer experience.

  • Lack of advanced features usage by all users may lead to underutilization of certain functionalities.

  • Some users find the Marketplace options limited, impacting the availability of additional apps and connectors for enhanced functionality.

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