Smartling Reviews in April 2025: User Ratings, Pros & Cons

"Fast and reliable translations"

What do you like best about Smartling? Smartling offers an expansive list of languages, and has a very quick turnaround time, usually between 3-5 days. Even for larger translations, I can trust that Smartling will return our translations in an appropriate amount of time. What do you dislike about Smartling? I personally have not had a negative experience using Smartling. There could be some improvements to the user interface, such as sharing job histories amongst oganizations, but that is ...

"Easy to use technology and fast translation services"

What do you like best about Smartling? The process of uploading files for translation is very easy and straightforward. The platform sends notifications when translations move to the next step which helps keep track of progress. The team are also very helpful and quick to respond to questions or issues. What do you dislike about Smartling? In our experience, there were a few instances where the translations needed some minor modification. We were translating our website and on occasions we ...

"Smartling is easy to use and the API plugins work great."

What do you like best about Smartling? The API plugins work great. With a press of a button, I'm able to request a translation without extra forms/details to the translation team. I can also check in on the status of the translation without contacting support right from the platform itself. What do you dislike about Smartling? For someone who is a user and not part of the localization team seeing a bunch of strings is confusing/too much information. What problems is Smartling solving and ...

"Great communication and quick turn-arounds"

What do you like best about Smartling? The dedicated staff is the most helpful aspect of Smartling. They are very personable and always available when questions arise. What do you dislike about Smartling? I do not have many issues with Smartling. What problems is Smartling solving and how is that benefiting you? Smartling is helping us further reach our desired target auidence by providing us new tools through translation services.

"Powerful and intuitive translation management platform"

What do you like best about Smartling? Real-time updates, full control, ease of use, instant quotes What do you dislike about Smartling? Not able to authorise indivudual languages in a job What problems is Smartling solving and how is that benefiting you? The control over web translation process now lies almost completely outside of IT/web teams making the translation process smoother and time to market way quicker.

"Excellent localization tool"

What do you like best about Smartling? Lot's of integrations with other tools we use such as Contentful and Figma. This helps to automate our processes. What do you dislike about Smartling? The UI can sometimes be hard to navigate. What problems is Smartling solving and how is that benefiting you? Integrations to help us automate our processes, cost savings with reusable translations in the translation memory, machine translation.

"Very easy to use and quick results"

What do you like best about Smartling? Easy to upload my documents also in Excel and survey format. Quick response and feedback What do you dislike about Smartling? At the moment im happy with the current service What problems is Smartling solving and how is that benefiting you? Especially when using it for surveys. It is very helpfull that i can provide a format which i can use directly after translation. I dont have to do a lot of manual steps to implement the translations

"Spanish Translation of our Web content and services."

What do you like best about Smartling? Easy plug and play solution, good interface and support. What do you dislike about Smartling? GDN Cost can be high in some cases for Apps What problems is Smartling solving and how is that benefiting you? Spanish Translation of our Web content and services.

"Great platform with strong integration capabilities"

What do you like best about Smartling? Ability to offer both an interface for inhouse translations as well as strong API for a fully automated translation flow. Many competitors have translation abilities, but usually solve only 1 problem. We are able to use smartling for product descriptions, instructions, contracts, images and much more. What do you dislike about Smartling? Some features, such as GDN, are extremely costly in comparison to other solutions out there. What problems is ...

"Gets the job done"

What do you like best about Smartling? I like how easy it is for my team to use and collaborate across with other teams. What do you dislike about Smartling? Sometimes the quantity of fields/elements to filter by can be a bit confusing or hard to narrow down. What problems is Smartling solving and how is that benefiting you? I work between my company and our clients and use Smartling to pull translations into our products.