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Smartcat - Translation Management System

Smartcat Reviews in April 2025: User Ratings, Pros & Cons

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4.3

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Smartcat Reviews & Ratings

4.3

Very Good

Based on 308 ratings & 152 reviews

Rating Distribution

Excellent

(120)

Very Good

(20)

Good

(0)

Poor

(0)

Terible

(12)

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Showing 11-20 out of 152

NA

Nikita A

08/09/23

5 out of 5

"Amazing tool, Single License for Multiple Users and an Outstanding Support Team"

What do you like best about Smartcat? - No license- you can have unlimited project managers and co-ordinators - Excellent translator marketplace- saves you a ton of time on finding vendors - Easy to use interface (MUCH better than Trados) - No license required for translators - Translators can log in on browser- no app required - Very easy for translators to learn - Integrated with several MT engines - Easy to leverage T M - Great price- you get WAY more value for your money than with any ...

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SC

Silvia C

08/07/23

4.5 out of 5

"Support ticket request"

What do you like best about Smartcat? Easy to use and very intuitive. Translation Memory is very helpful What do you dislike about Smartcat? Setting up a translation memory for each project should be made a default What problems is Smartcat solving and how is that benefiting you? Having a multi-language webpage and articles

ED

Elimane D

07/29/23

5 out of 5

"Avis très intéressant"

What do you like best about Smartcat? Rapidity and efficacy plus service assistant What do you dislike about Smartcat? Tout est ok dans l'assistance mais peut le delai de traitement dès payement peut être à revoir What problems is Smartcat solving and how is that benefiting you? Les virement sont toujours aussi bien reçu merci pour votre soutien et je vous souhaite une très bonne journée

PN

Paduroiu Nora

07/29/23

1 out of 5

Smartcat does not protect the…

Smartcat does not protect the translators form scammers. I have applied to translations when offers were available, but no answer directly through Smartcat. When I contacted the individual (who apparently represented an entity called Free writers) via chatwork.com then he answered and made an offer. I made the translation on time but, surprise, they told me they can't pay me, allthough I gave them my bank details, because they needed first a selfie (really? was it a beauty contest?), my ID ...

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DA

Djirabou Arnaud A

05/31/23

5 out of 5

"The best Cat Tool I have used so far. I can work from anywhere and anytime ! Very easy to use !"

What do you like best about Smartcat? Fast and reliable ! Portable and very easy to use! What do you dislike about Smartcat? Sometimes the customer service takes times to reply. Recommendations to others considering Smartcat: It's a very reliable Cat tool that you can use for free as a Freelancer! I have used it for years, and I am delighted with it! What problems is Smartcat solving and how is that benefiting you? I can edit any type of files. I can efficiently manages all my clients and I ...

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RM

Rudimar M

05/24/23

3.5 out of 5

"Great software! Login problems, though!"

What do you like best about Smartcat? It's a great tool for a translator. Very easy to understand and maneuver. What do you dislike about Smartcat? On my MacBook, using Google Chrome I can never login with email and password. It never recognizes it. And I end up having to always login with the code sent to email. It's an annoyance. Thanks for looking into it. What problems is Smartcat solving and how is that benefiting you? Tha fact that it checks on minor (easy to overlook) details as you ...

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RM

Rudimar M

05/24/23

3.5 out of 5

"Great software! Login problems, though!"

What do you like best about Smartcat? It's a great tool for a translator. Very easy to understand and maneuver. What do you dislike about Smartcat? On my MacBook, using Google Chrome I can never login with email and password. It never recognizes it. And I end up having to always login with the code sent to email. It's an annoyance. Thanks for looking into it. What problems is Smartcat solving and how is that benefiting you? Tha fact that it checks on minor (easy to overlook) details as you ...

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YC

Yoko C

05/22/23

4.5 out of 5

"Unprecedented system for language service providers!"

What do you like best about Smartcat? I love SmartCat because: 1. the system saves project managers time 2. the system covers from intake to invoice What do you dislike about Smartcat? It focuses on Translation and not other services such as interpreting, DTP, and voice-over recording. So I have to enter manually. (Voiceover is entered as DTP) Vendor evaluation function is not yet installed once we lost it. What problems is Smartcat solving and how is that benefiting you? Saving time as SC ...

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NK

Nebought K

05/17/23

5 out of 5

"Safe Place for Freelancers and Buyers"

What do you like best about Smartcat? Splitting documents into segments makes it easy to deal with the projects. Responsible Customer Support. Once the buyer makes payment I get paid to my wallet within one or two days. No, need to follow up with customer about payment, they do it all on my behalf, I just accept projects, complete projects and wait for the rest from Smartcat. What do you dislike about Smartcat? If there is little change you have to go through out the segments. I suggest ...

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R

Rita

04/27/23

1 out of 5

SmartCat failing to pay translators

I'm not sure what the problem is exactly, but a number of freelancers are struggling to achieve getting paid for the work they have done on SmartCat, myself included. It used to be a good and trustworthy platform, but over the past year there seems to be a major increase in scammers and also multiple cases of failure of payment (just sign up and visit the SmartCat Community pages where post after post is addressing this very issue). According to SmartCat it is supposedly down to ...

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