Smallpdf Reviews in April 2025: User Ratings, Pros & Cons

I needed a invoice that I couldn't…

I needed a invoice that I couldn't locate on my account and the Smallpdf team were very helpful in locating what was needed in a fast and efficient manner.

The support team was very efficient and…

The support team was very efficient and enthusiastic, and quickly helped me resolve my account refund issue. I am very grateful for their assistance. The website's functions are also very user-friendly, and I recommend everyone to use it

Customer Service

I recently needed to cancel a subscription with Smallpdf. I was amazed at how quickly and efficiently the support staff made it happen. Kudos.

I wanted to cancel my subscription due…

I wanted to cancel my subscription due to lack of use. The customer service agent who handled my request was prompt and courteous.

Excellent customer service

I have had nothing but excellent response and help from the customer service. They were very quick and resolved my issue with no fuss

Shannen was Excellent

Shannen was cheerful, fast, and effective. She answered all my questions quickly and professionally and resolved my issue immediately. She was outstanding.

Great experience

Great experience speaking to a representative online. Very quick to answer my question and very knowledgeable and kind. Thanks for the help.

Fast, good and friendly

Fast, good, clear and very friendly feedback from the support team.

Super quick reply and helpful team

Super quick reply and helpful team, thank you smallpdf!

Smallpdf is 20 stars, not just 5.

Have been using Smallpdf for several years. The program is extremely easy to use, well designed, and includes everything needed to work with pdf files. I've contacted support twice and both times they responded within several hours {even on a weekend) with excellent suggestions and follow-up. This company is doing everything right. Don't hesitate to use Smallpdf.