Smallpdf Reviews in April 2025: User Ratings, Pros & Cons

Excellent

Excellent, we use it mostly for compressing PDFs. We have been using it for several years and it doesn't disappoint! keep the good work.

Excellent and Timely Customer Support

I have been a user of Smallpdf tools for quite a while since 2022. Recently, I reported a technical issue pertaining to my access to Smallpdf. Customer support responded so swiftly and kindly that they were able to escalate and finally fix the issue within the day I needed it to be fixed. Smallpdf is not just about subscription and business, it also showed that they are there to help and assist users in case of problems. Smallpdf shows to us that the money that spent for this subscription ...

Excellent support service

I appreciate Smallpdf's customer service. They supported me very enthusiastically with very quick responses. The file editing function is very diverse and useful. I recommend everyone to use it.

So fast!

Extremely fast and helpful (effective) customer service

Easy to use and fast helpdesk

Using this service for a couple of years now. Still very happy. Whenever I have remark of question the helpdesk responds quicky [thumbs up emoji]

Excellent product for separating and/or merging PDFs

Excellent product for separating and/or splitting PDFs. I took out a monthly subscription to process the batch of PFFs I needed to process, and then cancelled the subscription without any drama. Support staff are very responsive and helpful. Will subscribe again when I need these features in the future. Highly recommended.

Still a very enjoyable experience from the start

I’ve always been using Smallpdf since college whenever the tasks involve a PDF file. I had some problems with my account, and I emailed them on a Sunday. In about an hour, SmallPDF replied to me and supported me to solve my thing. Big thanks to SmallPDF CS team, especially Arvie for your help with my case.

Love this app

Love this app! So many essential features, even in the free version, and so easy to use compared to other such apps.

Quick and easy way to convert all kinds of digital documents/files

We have been using small pdf for a few years and its a very quick and easy way to convert all kinds of digital documents/files and allows you to do so much more Have had issues an odd time but they always give a prompt response and were keen to resolve it. For the annual cost, I wouldn't have any problem recommending it to others

Useful software

Useful software. If you contact to service center to ask something, you can receive quick reply with friendly.