Smallpdf Reviews in April 2025: User Ratings, Pros & Cons

Great service

great and useful service

Constructive Correspondence

I really like how easy it is to upload and convert files, and how quickly they convert. Now my card was declined initially due to a problem at the bank's end, but the correspondence by email with a staff member has been very constructive. And I hope that they have received the payment now.

I needed support regarding my lost…

I needed support regarding my lost email, and Smallpdf made it easier for me.

Great free and quick

Great free and quick. No hidden fees as many others on the market

Good

Shannen help me a lot but don't expect for real time reply. Thank you!

Excellent support from Smallpdf

I had forgotten to end the subscription after the trial and was charged. However, smallpdf support was quick and kind to do the refund. Thank you for your excellent prompt support.

great and free

Date of experience: September 09, 2024

Free trial cancellation issue

Had a problem with cancelling my free trial so I emailed the support team. To my surprise I was helped by wonderful Shannen within minutes of sending my email. Shannen assisted in the cancellation of my account without any issues at all. Thank you Shannen for your work, it may have been a small thing but your professionalism truly means a lot to me

I had an issue canceling my trial

I had an issue canceling my trial, but the Support team made it right after initially sharing me for a month.

Great Product + Service

Great product and even better customer service, would recommend to help you with your PDF troubles!