Smallpdf Reviews in April 2025: User Ratings, Pros & Cons

The software is extremely convenient…

The software is extremely convenient and the support team is very professional and enthusiastic (Venus, Shannen). The support team assisted me quickly and effectively.

Goated (Greastest of All Time) service

Goated (Greastest of All Time) service, simple UI, free to use. Great for workflow.

Excellent!

I'm impressed with the excellent customer service I received from Small PDF! Their representative, Shannen, was prompt, helpful, and resolved my unintended purchase issue efficiently and helped me get my refund. She went above and beyond to ensure my satisfaction. Her professionalism and friendly approach made the whole experience seamless. Thank you, Shannen, for your outstanding support! Small PDF's customer service is top-notch, and I highly recommend their services!

Excellent customer service

Answer to my request within few minutes Saturday evening at about 10pm. 2 mails later the problem has been solved. Perfect customer service! Thanks!

Shannen was super helpful when I…

Shannen was super helpful when I explained I chose the annual plan by mistake and meant to choose the monthly plan. She gave me a full refund. Super nice and helpful!

Great Customer Support

I received wonderful resolution to my problem from the Shannen and the customer support team over the weekend. In fact, it is uncommon to receive such good service. Thanks Smallpdf!

Quick and kind support

Quick and kind support when has been needed. Thank you very much

Very very good service

Very very good service, kind, efficient and cordial. Probably the best online support I've ever had! Big big thank you.

Great company and product.

Great company and product.

best guys

best guys, very efficient, five stars, shanne is amazing. Stefania Bertoldo.