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Slaask - Help Desk Software

Slaask Reviews in February 2025: User Ratings, Pros & Cons

Streamlining customer service, one Slack at a time.

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Starts from $26/Month when Billed Yearly

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Slaask Reviews & Ratings

Rating Distribution

Excellent

(13)

Very Good

(2)

Good

(0)

Poor

(1)

Terible

(0)

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Showing 7-12 out of 16

VP

Vivian P

06/03/20

5 out of 5

"Lead Development Solution"

What do you like best about Slaask? Slaask has reduced time taken to respond to clients tickets on Slack program. What do you dislike about Slaask? This tool has not yet started to offer some flaws, even though we haven't used it for long. Recommendations to others considering Slaask: Leave the integration part to the developers. What problems is Slaask solving and how is that benefiting you? We have been able to handle ticketing at ease. Lead development.

AK

A K A

09/13/19

1.5 out of 5

"Something new"

What do you like best about Slaask? Communication with customers in a brand new way. It help to improve our customer service experience reducing the pressure and manage smart way. What do you dislike about Slaask? User interface can be used in more appropriate ways. Setting twining requires for better customer experience. Overall satisfaction was very good. What problems is Slaask solving and how is that benefiting you? Approaching customers with effective communication skills and I had a ...

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AU

Anonymous User

06/04/19

5 out of 5

"Customer service with ease"

What do you like best about Slaask? I like the integration with Slack for my organization. With Slaask, automatically is created a new channel with some chosen people to attend it, and anyone who is available can interact immediately with leads or customers. What do you dislike about Slaask? Nothing that I remember. Slaask is a great products with several customizations that adapts to business. Recommendations to others considering Slaask: If you want to centralize all communications over ...

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JE

John E

05/31/19

4.5 out of 5

"Great customer service application "

What do you like best about Slaask? Slaask's simple and intuitive interface makes it easy to use. It is well integrated with other communication apps we use. For a customer service tool, I think the pricing is really affordable. I enjoy using emojis a lot, and Slaask has lots of emojis to make communication more fun. Slaask also does a great job of creating dedicated channel for each conversation. What do you dislike about Slaask? The only issue I've encountered thus far is the limited ...

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AU

Anonymous User

03/08/19

4 out of 5

"A new user finds a better solution!"

What do you like best about Slaask? Flexibility and ability to customize the interface. Slack integration. What do you dislike about Slaask? Nothing so far, but we are fairly new to it. Recommendations to others considering Slaask: If you've never tried Slaask and are only familiar with its comeptitors for live support, give it a try! What problems is Slaask solving and how is that benefiting you? We were using a different support chat solution and have really liked the flexibility Slaask ...

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IM

Ilya M

05/18/18

5 out of 5

"Best in site client communication tool."

What do you like best about Slaask? Simple installation, zero configuration at start, and very huge amount of settings if its needed. What do you dislike about Slaask? Administrative panel is something that confuses you. No UX designer were involved in development. Recommendations to others considering Slaask: It worth any penny you pay for it. What problems is Slaask solving and how is that benefiting you? Client communications with auto answers.