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8.7

Spot Score

Sitecore Experience Platform - Content Management Software

Sitecore Experience Platform Reviews in April 2025: User Ratings, Pros & Cons

Transforming industries with immersive user experiences.

4

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Sitecore Experience Platform offers custom pricing plan

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Sitecore Experience Platform Reviews & Ratings

4

Very Good

Based on 709 ratings & 249 reviews

Rating Distribution

Excellent

(104)

Very Good

(115)

Good

(26)

Poor

(2)

Terible

(2)

Expert's Review generated by AI

Sitecore Experience Platform (XP) stands out as a versatile and powerful tool for businesses seeking a comprehensive digital experience solution. Users appreciate its user-friendly interface, seamless integration capabilities with various platforms, and robust content management features. The platform offers multi-language support, user behavior management, and ...Read more

Sitecore Experience Platform pros and cons

  • Easy to use interface, component-based design that simplifies content management.

  • Powerful workflow and personalization features for creating custom user experiences.

  • Flexibility and extensibility for customizing and meeting various business requirements.

  • Multi-language capabilities for global content management and personalization.

  • Steep learning curve and need for dedicated resources to maximize platform capabilities.

  • Occasional system glitches and performance issues, especially with certain features.

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Showing 41-50 out of 249

UI

User in Higher Education

11/06/19

4 out of 5

Friendly tool for broad range of users

What do you like best? While the platform is fairly easy to use for users with varying technical aptitude, it's capable of delivering somewhat complex, custom user experiences on a variety of channels. What do you dislike? The platform can be glitchy at times. Also have been known to find work arounds. What problems are you solving with the product? What benefits have you realized? Hope to deliver more personalization soon.

AI

Administrator in Higher Education

11/06/19

4 out of 5

Not too shabby

What do you like best? The developer ability to automate our procedures, and empower our marketing team is fantastic. What do you dislike? Finding appropriate developer documentation without communicating with a partner can be fairly challenging. What problems are you solving with the product? What benefits have you realized? Mostly CMS based problems, but our automation capabilities for our small team really help us excel.

JL

Jessica L

11/06/19

4 out of 5

Love Developing for Sitecore

What do you like best? The thing I like best about Sitecore is its extensibility. There isn't a business need we can't address. What do you dislike? What I dislike about Sitecore is that it seemingly releases products that weren't fully fleshed out. For example, SXA, EXM, WFFM have been super buggy in my experience. What problems are you solving with the product? What benefits have you realized? Using the Sitecore Experience Platform allows non-technical employees of my company ...

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AI

Agency in Utilities

11/06/19

3.5 out of 5

Sitecore from an Agency Perspective

What do you like best? I like that the platform is custom and flexible. I think the hierarchy and content tree is very beneficial, I like being able to edit content in both views. What do you dislike? I do not appreciate the fact that components seem very buggy. What problems are you solving with the product? What benefits have you realized? Content Entry across multiple departments. Personalization, Xdb, EXM.

KL

Kyle L

11/06/19

2 out of 5

Solid marketing platform with product functionality issues

What do you like best? Experience editor makes it really easy to change content and personalize experiences. What do you dislike? The product doesn't work at a fundamental level sometimes. What problems are you solving with the product? What benefits have you realized? Content personalization, digital experiences and content design

UI

User in Hospitality

11/06/19

0.5 out of 5

Quickly personalize experien

What do you like best? Allows us to display content based on on store location. We often have different amenities offered so it makes for a better guest experience if we can share more relevant information. What do you dislike? There are often too many different steps needed to make one small change. What problems are you solving with the product? What benefits have you realized? Makes us more efficient

RP

ramana P

11/06/19

5 out of 5

Best CMS tool

What do you like best? This is best tool for Marketers and companies to build best websites What do you dislike? Document is not upto date and upgrading to latest version is not easy What problems are you solving with the product? What benefits have you realized? Better user experience

SC

Sheryl C

11/06/19

5 out of 5

A great product to grow into

What do you like best? Lots of capabilities as we grow and evolve What do you dislike? steep learning curve to be able to leverage the capabilities What problems are you solving with the product? What benefits have you realized? consolidation of 12 websites on all different platforms into one that allows us to leverage a single asset library

BB

Bailey B

11/06/19

5 out of 5

Elevated OOTB

What do you like best? Sitecore allows our company to keep up with demand without requiring our developers to constantly customize. What do you dislike? I'm a new user, so far - no issues. It does require an expert to set up. If we were to rely on training our internal dev team, I would not feel comfortable that we did it the best way we could. Recommendations to others considering the product: Keep going on the forms. What problems are you solving with the product? What ...

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UI

User in Marketing and Advertising

11/06/19

4.5 out of 5

I put the site in core

What do you like best? the accessibility, efficiency and reliability What do you dislike? Sitey isn't viral yet. Twitter @herecomessitey What problems are you solving with the product? What benefits have you realized? We're making changes and large updates easier through the token dictionary. Very useful for consistency and saves a bunch of time!