Site Search 360 Reviews in February 2025: User Ratings, Pros & Cons

"Powerful solution... and we've only scratched the surface."

What do you like best about Site Search 360? We are a small nonprofit organization with a limited budget. We were able to integrate Site Search 360 into our site to ensure that our audience could find the content that they need, across a few of our interrelated sites. The basic functionality was easy to set up and the support team has been fantastic. What do you dislike about Site Search 360? Honestly, I don't have a negative that is related to the product. The only thing is that I wish I ...

"Amazing support when I needed help"

What do you like best about Site Search 360? I love the fact that SiteSearch 360 was so easy to use and to implement for our customers. It is also easy for our visitors to find what they are looking for on our web site. I love the support, which is out of this world. Abbie was so helpful and helped me to fine tune our search box system so that only the required section of our web site was indexed. Being a little older (72) it sometimes hard to work out what to do but with Abbie's help there ...

"Powerful & Easy-to-use"

What do you like best about Site Search 360? Very easy to use and set up. Lots of functionality. Lots to customize. What do you dislike about Site Search 360? N/A, I'm yet to encounter anything that bad. What problems is Site Search 360 solving and how is that benefiting you? It gives our users the ability to find any of our pages instantly.

"Great product with excellent customer support"

What do you like best about Site Search 360? We have been able to customise to do just what we want (with quite a bit of development work as our requirements are quite specific). It takes a little time to work out how best to set it up if you want to use all the features properly, but ss360 support team are fantastic. They have been excellent in helping with our numerous questions and additional requirements. We are very happy with our search, and it has been well worth the effort invested ...

"Super easy to set up and very powerful search"

What do you like best about Site Search 360? Even with our custom system and the complexities with login walls, Site Search 360 was flexible enough to implement in just a couple hours. So powerful and a game changer for our customer experience. What do you dislike about Site Search 360? None so far. We are uncovering more features by the day and every new feature we discover gives the tool more and more power. Very robust and flexible. Thank you for the product! What problems is Site Search ...

"Very professional and quick replies"

What do you like best about Site Search 360? the backend of site search has a very clear structure and is easy to use if u want to optimize your search experience for your costumers. The Team behind Site search helps out all the time and it doesnt take more than a day for them to respond. all in all i can recommend using Semknox. What do you dislike about Site Search 360? There are not a lot of negative features about site search 360. We had problems with our mothly searches but in the end ...

"Easy in use, great in support"

What do you like best about Site Search 360? Very easy and clear implementation and a very low cost per month. Support is absolutely brilliant and fast. What do you dislike about Site Search 360? You have to manually set misspellings and synonyms. What problems is Site Search 360 solving and how is that benefiting you? We were not able to let our visitors search for campsites and cities. Now we can!

"I love SS360"

What do you like best about Site Search 360? I have been using SiteSearch360 for a while now. I love it. I am on the columbo plan which takes care of everything I need. SS360 gives my one-man-show a very professional edge. I particularly like the Smart 404 on my site to keep people who enter a typo in a domain. Customer service was excellent on the odd occasion I needed some help. What do you dislike about Site Search 360? No downsite to report :-) When I was setting it up and had a little ...

"Excellent tool and amazing support"

What do you like best about Site Search 360? The search mechanism is very powerful and customizable. The support is very responsive, friendly and - well - helpful! I highly recommend this tool. Incredible value for the cost too. What do you dislike about Site Search 360? We need to navigate the time difference between Canada and Europe. What problems is Site Search 360 solving and how is that benefiting you? We havea. large and complex website, covering a wide range of topics and serving ...

"Amazing feature-rich software + direct support from the devs when needed? Yes please!"

What do you like best about Site Search 360? Let's get this out of the way: I looked at six different search softwares, and SiteSearch360 was the cheapest. But it is SO POWERFUL, and does everything I needed it to do and then some. Multiple filters, result groupings, custom sort options, result mappings—it's all here and it works beautifully. It's also lightning fast, even with an index of 24,000+ entries. The bang for buck ratio here is just insane. There's almost nothing it can't do right ...