Simon Data Reviews in February 2025: User Ratings, Pros & Cons

It has been a great help to improve all the marketing of my company

What do you like best? The fact that it allows me to manage the information related to the marketing of my company in a safe, easy and fast way is a very valuable option, thanks to this I have been able to design and execute a large number of tasks and very digital marketing strategies. impactful for my clients, generating good results after their implementation, its ease of use is something that is enormously surprising since it allows me to do everything in a fairly simple way, in ...

Powerful Platform, Great Service

What do you like best? Ability to consolidate data at the customer level. Customer success team is proactive and responsive. What do you dislike? There's a bit of a learning curve to start using. Recommendations to others considering the product: Put together a list of use desired use cases and ask them to show you how the tool will accomplish them. What problems are you solving with the product? What benefits have you realized? Automated campaign flows. Identifying ...

Easy to use, great service

What do you like best? -VERY user friendly UI -AMAZING customer service reps (Breanna) and technical leads (Marie) -Always evolving their roadmap to better service customers -Lots of capabilities in one tool (not just a CDP) -Always willing to hear customer feedback What do you dislike? The only thing I would improve about SimonData would be that we should have an easier way to organize flows and segments. I love the platform because it's easy to use. Recommendations ...

I enjoy working closely with the Simon team to accomplish our email marketing goals.

What do you like best? The best thing about the Simon team is that they are always able to come up with a solution to any issue we find. The Simon team also consistently responds to any questions we have in a timely manner. They are always looking to improve our experience with the platform and have helped us to more efficiently segment our email contacts. What do you dislike? The journey builder is a place where we find the most friction. Luckily, this is something Simon is aware ...

Goes above and beyond expectations

What do you like best? The native integrations are incredible - they allow us to seamlessly connect to different tools/channels in a customer's journey to better target them. It has definitely decreased the amount of time that it takes for both acquisition and retention marketing teams to push audiences to various channels, and has saved the analytics team valuable time as they no longer have to create custom segments in Looker. What do you dislike? My only complaint is that the ...

Very satisfied with Simon's services

What do you like best? Weekly sync ups, support response time regarding query verification/data layouts if fast and efficient. What do you dislike? Not a lot. But clients could use more autonomy with query creations and ability to delete. Also, having AMP for email support would be greatly appreciated. What problems are you solving with the product? What benefits have you realized? User segmentations for our CRM team is key. Flexibility of creating HTML templates for marketing ...

Simon is such amazing that integrates well with other systems.

What do you like best? Service is superb. The platform is intuitive and easy to use. What do you dislike? None that I can think of at the moment. Only great things! What problems are you solving with the product? What benefits have you realized? Segmentation.

Very data-intensive and powerful Email marketing

What do you like best? Very technically-minded team, able to integrate with many data sources. What do you dislike? UI and flow is a little complicated for non-technical, newbie marketers to ramp up on. Recommendations to others considering the product: Definitely consider SimonData if you are technically savvy and want to use powerful data/analytics tools. What problems are you solving with the product? What benefits have you realized? We are able to have a fully ...

Simon makes everything so easy

What do you like best? Our Client Solutions Managers are such a delight! They're bright, patient, and so helpful. Whether they're demonstrating a new feature or collaborating on a project, I always look forward to working with them. They're attentive and efficient, too–whether that's answering to an after-hours Slack or hopping on a video call to screen share. The tool itself is easy to learn and navigate as well. What do you dislike? I wish Simon had send time optimization. What ...

Innovative Company with great Customer Success Team

What do you like best? Their data approach is very interesting where with SQL queries they allow easy creation of customer features and segments. The platform is very robust with a lot of customization options from segmentation based on properties or events, communication triggered one-time, regularly or event-based, to rich scripting language with conditional block inside of communication templates. Customer Success Team is amazing, always responsive and genuinely caring to solve our ...