Silktide Reviews in April 2025: User Ratings, Pros & Cons

"Easy to use and saves a whole load of time in trying to find website issues myself."

What do you like best about Silktide? Straight forward way to see any website issues, collated in to catagories for me to work through. What do you dislike about Silktide? Not found any dislikes yet.............. Recommendations to others considering Silktide: It is a very useful tool that saves time and effort in maintaining a website What problems is Silktide solving and how is that benefiting you? Saves time as I no longer need to go through pages checking links etc. Checking our ...

"Easy and fun to use"

What do you like best about Silktide? The gamification element encourages you to come back regularly and improve your site. What do you dislike about Silktide? The policies section doesn't work very well. Recommendations to others considering Silktide: It's great for working in a large team of varying expertise as you can sort tasks by level of knowledge eg, editor, developer etc. What problems is Silktide solving and how is that benefiting you? Trying to find instances of a word or name in ...

"A focus on the customer and continuous improvement"

What do you like best about Silktide? The reports and details they collect are critical for managing and maintaining the quality of our sites. We rely on this data to ensure that we find links that have changed, issues with code or typos, accessibility and SEO details and more. Being able to see the detail, where it is on the site, what the issues are and to be able to validate changes is invaluable. What do you dislike about Silktide? Nothing I dislike per se - it's just always a wishlist ...

"An excellent website quality assurance tool"

What do you like best about Silktide? Silktide has a very clean user interface and makes it very easy to jump in and out of the various tools within the platform. What do you dislike about Silktide? The exporting of reports could be better. For example, exporting a list of PDFs on the website, what it's URL is and where they are located on the page or within multiple pages of the website. Our previous tool could do this and we do miss that feature. Recommendations to others considering ...

"An excellent tool for monitoring and improving website quality"

What do you like best about Silktide? We're in our second year of using Silktide as our main tool for monitoring the quality of our website. Initially we used the tool mainly for keeping spellings and broken links, but we also use it as our main tool to keep track of our accessibility requirements. The Silktide team are very customer focussed, and have been very responsive and helpful, adding or tweaking features based on feedback. The user interface is simple and easy to use. Silktide does ...

"A great tool to improve our website"

What do you like best about Silktide? The overview it gives us for our website and how easy it is to us to identify what needs to be fixed. What do you dislike about Silktide? Nothing in particular. It would be great if it could integrate with our content management system. Recommendations to others considering Silktide: Think about all the things you can use the tool for What problems is Silktide solving and how is that benefiting you? We have started by concentrating on accessibility and ...

"St Albans City & District Council - Silktide Review"

What do you like best about Silktide? Silktide is a really user friendly platform, it provide easy to understand insights into accessibility, quality and marketing and makes improving the website a breeze. Silktide's on boarding approach is excellent, they provided us with a with a dedicated customer success manager, who gave us a complete overview of the platform and even helped to shape up our personal 12-month success plan. We now have regular meetings with Arron and his approach is ...

"Excellent service and fantastic product"

What do you like best about Silktide? Silktide is easy to use and intuitive, but it also has a lot of depth. There's no problem sending a report to a colleague for them to go in and fix typos or broken links, but you can also create personalized rules that scan for specific issues in your style guide or back end code. What do you dislike about Silktide? I would like a way to assign tasks to specific people so they leave my screen and are sent to the other person to complete. Using it in a ...

"Silktide Review by Blaby District Council"

What do you like best about Silktide? The most helpful features Silktide have provided to us as a customer is the automated tests for accessibility on our site, they provide an extensive amount of tests against the WCAG guidelines which point out what needs to be fixed and where. Another helpful feature is that we can integrate Silktide with our website so that we can edit pages within the Silktide Application, this saves time and provides an ease of finding and fixing issues. The upsides ...

"Easy to use to make your website accessible"

What do you like best about Silktide? If you don't understand an accessibility issue the system providers a handy tip or video to elaborate what the issue is. What do you dislike about Silktide? I haven't found anything to dislike about Silktide. Recommendations to others considering Silktide: Would recommend any organisation to run their website through Silktide to improve accessibility and usability. It improves your SEO and gives you the piece of mind that your meeting WGAG 2.1. What ...