Silktide Reviews in April 2025: User Ratings, Pros & Cons

"Accessibility made easy"

What do you like best about Silktide? Easy to use with lots of helpful information What do you dislike about Silktide? Sometimes fixes put in place haven't been recognised Recommendations to others considering Silktide: There is a huge amount of information in Silktide for advising how to implement accessibility requirements and is worth taking the time to work through it. There is also a lot of help with producing high quality content. What problems is Silktide solving and how is that ...

"Well thought out and well integrated solution"

What do you like best about Silktide? Silktide is very easy to use and seamlessly takes you through any issues on your site, providing video and text tutorial suggestions about ways of fixing them. Aaron our customer success manager took us through the new system and set it up as we wanted rather than leaving us to get on with it ourselves. He has also been on hand to give us tips and bespoke video demos to explain how we can get the most from the new system. There is also an online ...

"Silktide is a GREAT RESOURCE!"

What do you like best about Silktide? I love that Silktide provides weekly email updates on your web content. Since I update the website often, Silktide informs me on not just typos and grammatical errors, but all broken links, etc. What do you dislike about Silktide? Honestly, I can't say anything. I really like this resource! What problems is Silktide solving and how is that benefiting you? Silktide allows me to see if there are broken web links and since my website has a lot of internal ...

"Great User Interface, clear reports, Easy-to-use, excellent customer support"

What do you like best about Silktide? Silktide has really great and modern user interface. You can select your websites really quick and go to the reports / categories which might need yout attention. The clustering of different areas / color codes for the priorities are very nice and useful. Success Manager is great and the onboarding, training and continuous exchange/support is excellent What do you dislike about Silktide? some globals settings that would apply for the whole ecosystem and ...

"Web Team Manager"

What do you like best about Silktide? The site is really user friendly and our team really like the Academy as it has enabled our editors to take ownership of the tool. The support and expertise provided by silktide has been excellent - Arron Towers our on Customer Success Manager has been great thought the on boarding process. What do you dislike about Silktide? During peak times we have noticed that the time taken to recheck pages after edits have been made takes a while. What problems is ...

"Silktide - data insights to drive site quality"

What do you like best about Silktide? Silktide (InSites) is an automated checker tool we use for testing and reporting on various aspects of our websites including structure, content, accessibility, accuracy and design. Silktide is extremely intuitive and understandable to our non-expert user base, and provides the bulk of insights we need to manage our complex web estate. What do you dislike about Silktide? Automated tools can only ever be part of your analysis: some things (like ...

"Super useful tool and super responsive team"

What do you like best about Silktide? We've been using Silktide for a while now, primarily to work on improving the accessibility of our web estate. Love the fact that not only can you see which page needs editing, but that you can jump straight to it to make changes. The academy is really useful too - we have a lot of websites and a lot of those have editors sitting in the service who update webpages as a small part of their roles. Being able to enrol them on the training has really taken ...

"Intuitive UI makes for flexible managment"

What do you like best about Silktide? The user interface of the product is great as it allows you to see issues and opportunities in real time, in an easy to interpret format What do you dislike about Silktide? Would be great to make real time changes on the format without depending on CMS integration but I can see why that would technically be really hard to accomplish. What problems is Silktide solving and how is that benefiting you? We are trying to ensure our website adheres to the ...

"Simple, clear, user-friendly and effective."

What do you like best about Silktide? Silktide provides a simple, clear, user-friendly interface making the service easily accesses by users of any technical level. By breaking down reported into smaller more focused areas it makes it easy and inviting for a content editor to see where they need to improve their content without becoming overwhelmed by technical detail as Developer and Designer information is clearly separated. Used to its full potential SilkTide is a great tool to support ...

"Very useful and user-friendly tool"

What do you like best about Silktide? Silktide is very easy to use with an intuitive interface. As a Local Authority we needed a quick and simple tool to help us comply with the WCAG 2.1 standard. We were able to increase our accessibility score quickly and easily using Silktide (56% when we first started using approximately 4 months ago to 91% a few weeks later). We can monitor our website going forward to ensure continued compliance. I am also very impressed by the training videos and ...