SilkStart

All The Features We Need For An Association Website

What do you like best? We were able to aggregate multiple websites into the one SilkStart platform, which meant letting go multiple domains, and standardizing on one approach for our online needs. What do you dislike? SilkStart is growing like crazy, and sometimes it can take a little while to respond to a support request. But then again, we're spoiled since we got used to unparalleled service as an early customer! Recommendations to others considering the product: SilkStart has ...

Superior AMS Solution with Incredible Customer Support

What do you like best? We love SilkStart! After a very painful implementation period with an alternative AMS provider, we made the difficult decision to shift course. And we could not be more satisfied. We were drawn to SilkStart in the first place because we sought a solution that was well-designed, modern, and easy to use. We found precisely what we were looking for. The User and Admin experiences are both simple and intuitive, with all of the necessary features. But the customer ...

Exactly what we needed and more.

What do you like best? Attention to detail, expanded features.. What do you dislike? I'd like the website builder to be a bit more robust but it serves our needs fine What problems are you solving with the product? What benefits have you realized? We spent a large amount of time & money on membership and event management with poor results. Silkstart has helped us tighten up the back-end of our club, provided transparency we didn't have before, and give members an easier way to ...

Silkstart is the best solution for Association Management Software!

What do you like best? Customer service is outstanding. Silkstart is not only quick to respond they are able to make almost anything happen in a very efficient manner. What do you dislike? Nothing to dislike. Silkstart is very open to suggestions and refinements. Recommendations to others considering the product: Contact me for any questions. This software is dynamic, easy and efficient What problems are you solving with the product? What benefits have you realized? We ...

SilkStart was a lifesaver for our organization

What do you like best? The implementation process was straight forward and the support team was exceptional. We are a non profit organization run by volunteers that found ourselves in the position of having to take over membership from a paid management organization. SilkStart helped us get up and running within a very short period of time. Their support was second to none. The product itself has been perfect for our group. The administrative end is easier to use as well as the user ...

Easy to Setup and Train

What do you like best? Great support, easy to add content with simple layouts, easy to train team, ability to send emails from system and track memberships What do you dislike? Calendar could be better (able to send invites, show different ways) What problems are you solving with the product? What benefits have you realized? The organization I set up on SIlkStart had a WordPress site, CRM and MailChimp -- this helped them move everything into one system.

Great experience and features, excellent customer service

What do you like best? Using SilkStart has automated our Association processes in so many incredible ways! Being able to send/schedule emails, set up events, communicate with certain membership levels/groups, and clone everything for future use. It also has great reports to track membership and churn. But the BEST thing about SilkStart is their customer service. Our onboarding specialist was FANTASTIC---competent, helpful, and went out of his way to make sure we all understood and ...

Great system to organize our network with,

What do you like best? The customization features that we needed in order to meet the needs of the Family Navigator Network. What do you dislike? We did not encounter anything that we did not like. What problems are you solving with the product? What benefits have you realized? Creating a membership based portal to access resources and information sharing to serve families. The confidentiality component of it is great.

My Experience With SilkStart

What do you like best? I have enjoyed using SilkStart. The learning curve was not too steep since the system is so intuitive. I have enjoyed its CRM and creating events and newsletters in the system. We also enjoy great support whenever an issue arises. The dashboard has been a powerful tool for determining the general health of our chapter at a glance. What do you dislike? My challenges with SilkStart has been its inability to seamlessly speak to other systems. I have realized that ...

Silk Start for Membership Data and Reports

What do you like best? Relatively easy way to maintain membership and communications about renewals. It also allows us to create reports of active and inactive members. What do you dislike? The members found using the Event Calendar not user friendly and thus we stopped using it. Recommendations to others considering the product: It should continue to be free for small non-profit organizations. What problems are you solving with the product? What benefits have you realized? ...