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8.7

Spot Score

Silent Auction Pro - Auction Software

Silent Auction Pro Reviews in January 2025: User Ratings, Pros & Cons

Effortlessly manage and run your online auctions.

4.9

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Starts from $99

Silent Auction Pro Reviews & Ratings

4.9

Excellent

Based on 108 ratings & 109 reviews

Rating Distribution

Excellent

(105)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 109

TD

Tiffany D

11/25/20

5 out of 5

Great Customer Service

What do you like best? I have enjoyed working with the team at Silent Auction Pro. No matter the time or day, they were always there for us. While they provide great tutorials online, they are always willing to walk you through all the features of the software and help you have the most successful event. They truly want to see your organization have the best results. What do you dislike? I do wish there were more analysis reports! What problems are you solving with the product? ...

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K

Kaylin T

10/29/20

5 out of 5

No need to look elsewhere!!

What do you like best? We had the best experience with Silent Auction Pro. Due to the pandemic we were forced to move our entire event to a virtual platform and that included our Foundation Auction. There was much concern over how this would work and if we could still be successful but the SAP team was there to support us every step of the way!  We had looked at another company initially but when they did not answer the phone, it took them over 3 hours to call me back ...

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BP

Bea P

10/14/20

5 out of 5

Best Silent Auction Management System out there!

What do you like best? Customer Service - and ease of use. The best customer service team I have ever encountered in more than 20 years of fundraising. I’ve been in fundraising more than 20 years and have manages event with silent and live auctions for gatherings of 250 to 1500 – both onsite and virtual. I’ve used a few different software programs in that time, but Silent Auction Pro IS THE BEST. Not just for its ease of use – in that everything you need is within the software, but ...

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KD

Katie D

09/18/20

5 out of 5

Communication Options are Phenomenal

What do you like best? There are so many different functions that the software has to communicate to buyers and donors. What do you dislike? There is so much you can do with the software that it was a bit overwhelming, but the customer service is great and can help with everything. What problems are you solving with the product? What benefits have you realized? Our event was cancelled, so Silent Auction Pro was the only option we had for a fundraiser. It can really help us ...

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AI

Administrator in Mental Health Care

09/16/20

5 out of 5

Silent Auction Pro is Affordable and Perfect for Small and Large Organizations

What do you like best? I appreciate being able to select the features and be charged accordingly. Their support is outstanding. What do you dislike? Not being able to upload multiple donors or photos for 1 auction item. Recommendations to others considering the product: We again chose Silent Auction Pro because of their affordability and their customer support. Why pay thousands of dollars needlessly for software? The learning curve for the admin side can be challenging at ...

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MJ

Micah J. K

08/25/20

5 out of 5

Great Customer Service

What do you like best? What I loved the most about the software was the high level of customer service we received from the staff. There was always someone there to give an answer to any of the questions we had, as well as instructional videos on YouTube. What do you dislike? Logging in each donation was time-consuming but it was worth it What problems are you solving with the product? What benefits have you realized? We were able to increase our participant footprint with an ...

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AI

Administrator in Fine Art

06/30/20

5 out of 5

Value. Stability. Functionality. SUPPORT

What do you like best? SAP is well worth the cost for the robust database you are able to use for fundraising of all sorts. The platform is stable and did not fail me. It is organized in a logical way and we are so many features to support your event. The tutorials, videos, and event coaches are all at your fingertips. It is so comforting to have humans on the line to help you through every click and through the event night as well. What do you dislike? I would like to be able ...

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JF

John F. K

03/23/20

5 out of 5

Excellent experience with Silent Auction Pro!

What do you like best? We are a hypothermia shelter that houses 12 guests during the coldest months of the year, and have a fundraising gala every 2-3 years. At the beginning of our planning process for our February 2020 gala, we wrestled with the question “Do we really need an auction and event planning package for our little event?” At the end, there was no question that Silent Auction Pro was a HUGE reason why our event went so smoothly and exceeded our fundraising goals! I cannot ...

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FT

Farhad T

03/06/20

5 out of 5

We research for this software. This is a the best value for our small Rotary club. 5+ years of use

What do you like best? After an extensive search three years ago, we decided on SAP (Silent Auction Pro). It was the best decision we made. We have used it for three years and could not be more satisfied. It has totally eliminated many of the mundane manual process in running a Golf Fund Raiser for our Rotary Club. What do you dislike? They still have a few bugs but they are constantly fixing it. The issues are so minor that we hardly notice it. Recommendations to others ...

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SS

Steve S

10/15/19

5 out of 5

Phenomenal Support

What do you like best? The product is great, but the support is phenomenal! I have been a software professional for 25 years and have never seen the high level of support that we had with Silent Auction Pro. SAP was very proactive in telling us what we should be thinking about, what the plan for, etc. They offered and delivered at no charge a live training session for our staff. While we were busy during the auction/gala, they even took care of things FOR us rather than taking our time ...

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