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8.7

Spot Score

Signpost - CRM Software

Signpost Reviews in March 2025: User Ratings, Pros & Cons

Streamline your sales and stay connected.

3.7

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Signpost Reviews & Ratings

3.7

Very Good

Based on 129 ratings & 87 reviews

Rating Distribution

Excellent

(62)

Very Good

(7)

Good

(6)

Poor

(1)

Terible

(11)

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Showing 57-63 out of 87

AE

Ashley Erickson

11/27/17

5 out of 5

Signpost is awesome!

Signpost is awesome and I’m excited to use their system!!

AI

Administrator in Food & Beverages

08/02/17

5 out of 5

New to Signpost ands loving it

What do you like best? Instant reviews, we love to be able to see how the customer experience was right away. We love to be able to correct something if it went wrong. What do you dislike? Nothing yet, we are excited to see how this can drive sales going forward. Recommendations to others considering the product: It works pretty much immediately! What problems are you solving with the product? What benefits have you realized? We love the filtering of reviews and ...

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A

Afton

05/10/17

1 out of 5

Difficult to cancel, does not make renewal dates clear, will not give refunds

This company forces you to call them to cancel your subscription with them. I spent an hour on the phone with them, explaining why their product didn't fit my needs and that I'm done with them and want to cancel.They do not tell you in the account when the renewal date is. If you speak with them, they will tell you in an email. But they do not give you this information without speaking to them.If they charge you for the service, there is no way you can receive a refund. It's "not their ...

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ES

Erin S

07/20/16

0 out of 5

absolute sCAM!

What do you like best? absolutely nothing, ended up being a total scam and waste of money, no results, aggressive tactics, say there was a guarantee for results but they will never honor it. What do you dislike? everything, won't honor their guarantee and the service will not give you results, YOU have to bring THEM customer contacts, total scam Recommendations to others considering the product: none, run away, they will take your money and you will have nothing to show for ...

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JJ

Josh J

10/01/15

4.5 out of 5

An awesome, unique platform. Customer nurturing made easy.

What do you like best? The feedback and review emails are the best part. The filter system prevents bad reviews from being posted and encourages good reviews to be shared. Signpost is divided into 4 features: feedback/review emails, loyalty, new customer, and SMS messaging. It's an extremely effective means of keeping in touch with customers, both manually and automatically. It creates a database of your customers as well so that you can interact with them any way that you want. What ...

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BB

Beau Brooks

07/01/15

5 out of 5

Easy automated marketing for small businesses

Signpost is a great tool for small businesses to automate their marketing. They have a great referral and loyalty program, and helps drive tons of positives feedback and online reviews for businesses. It's great to see these complicated and manual marketing tasks made easy.

AK

Andrea Kayal

06/29/15

5 out of 5

Incredible company!

Empowering local businesses to get and keep more customers. Automatically.