Signpost Reviews in March 2025: User Ratings, Pros & Cons

It has been a nightmare...

It has been a nightmare dealing with them. I have told them that I have wanted to cancel for months now. They refuse to be professional. They have since charged me multiple times against my wishes and have not given me the chance to even speak with someone who "has the power" to cancel my account. I wouldn't even recommend this shady company to my enemies..

Good Projesct

What do you like best? Simple and easy to use Instant reviews from customers What do you dislike? Lack of a tutorial Kind of expensive to have What problems are you solving with the product? What benefits have you realized? Streamlining without having to use multiple programs Filtering of reviews

Terrible business practices!

What do you like best? Was easy to set up my sites with initially, but that's all. What do you dislike? They won't let you cancel your account without a huge off-boarding process. They tell you your account manager is not available and they continue to charge you. They literally refuse to cancel your account without making it extremely difficult. What problems are you solving with the product? What benefits have you realized? I am no longer using them.

Easy

What do you like best? It is easy and simple to use and does not need much training to use this system at work. What do you dislike? nothing I like everything about this system What problems are you solving with the product? What benefits have you realized? the only issue I have encountered with this system is when the company that produced the system are rebooting the system for updates we can not use it and we never get told before they do this but other then that I have ...

Good

What do you like best? helps business to update, verify, and enhance their information on social media What do you dislike? They collect a lot of data that could be used improperly What problems are you solving with the product? What benefits have you realized? Social media, it automatically follows up with each customer in a personalized way

Efficient and easy

What do you like best? Being able to streamline my process and get all of my media in one place What do you dislike? Lack of a comprehensive tutorial. It would make using the product much easier if it had one. What problems are you solving with the product? What benefits have you realized? Streamlining my work without having to use multiple programs.

Business owner

What do you like best? Signpost,really help u get your business real and true comments reviews.its also a local company.34% better ratings.nothing better than getting customers feed back. What do you dislike? A few times kicked me out ,but other than that its great!! What problems are you solving with the product? What benefits have you realized? I get the review ,and repeat customers. Its great

Signpost For Small Companies

What do you like best? Signpost is good for small companies for online marketing and businesses and is good for expanding clients. What do you dislike? They do not update their service alot, the last time I checked there was only one update in the last three years. What problems are you solving with the product? What benefits have you realized? Adaptability wise Signpost does a good job with the user, the customer service is alright as well. I do not see many problems on a ...

Great for fully automated review collecting

This is an updated review. I had a lot of issues with them initially, but they sorted it out, so I'm updating my review to reflect this.Ultimately, the system isn't what we're looking for and it's not as customizable as what we're looking for, but they have a good model and definitely would be a great solution for most businesses.

You don't know what you don't know....until you know.

What do you like best? Easy automation Offers review, feedback, and referral collection Good for highly transactional businesses What do you dislike? Inability to brand or customize virtually ANYTHING on the emails Frustrating customer service when dissatisfied No free trial and they won't release you from contracts if you're unhappy Recommendations to others considering the product: Don't bother if you have any sort of high-touch, relationship-based ...