signNow Reviews in February 2025: User Ratings, Pros & Cons

I had issue with my subscription bills…

I had issue with my subscription bills which I wanted to get refunded, support desk person was very understanding and helpful to act on my request I really appreciate this support as I wasn't able to afford this. Thanks so much!

Rug pulled after 2 years...

Rug pulled after 2 years... We have been a customer for 2 years and all of a sudden, they changed their pricing structure to 'benefit' their clients. 30x price increase for us with no advance warning. Support not able to help. Great, an integral part of our process, which we decided to trust and rely on, just became my least favorite company. Nice one!

could not send me the verification…

could not send me the verification email so could not sign in at all waste of half an hour

Ok service, big data privacy concerns

The company services are ok, although somewhat pricey. One star because they don't let you delete your credit card info unless you close your account. I barely think that is legal. Response to reply: I have paid for a full year in advance. There is no need for you to store my cc in the meanwhile. It is my data and I want it deleted while keeping the product. This is NOT common practice.

Limited and No Team Oversight

I was told I would have unlimited signing and that I could oversee anything my team was doing. I signed up for a year and now discover that I cannot see what my team is doing even though I did select that option when I created the team. And to my surprise, I discover I only get 100 signatures a year!! That's several dollars per signature that I've paid and no refund is possible if I cancel!

Can not close your own account out.

Only used it once but was uncomfortable with my personal files being stored on somebody else's servers. Upon deleting and closing the account I was informed that my account was administrated by somebody else, who ???? I was the only person on or using this account taken out by me. I

I believe it is too expensive and the company should pay for it

I believe it is too expensive

It's so simple and easy to use

It's so simple and easy to use. Quite user-friendly and gets the job done!

Demanding thousands for SOC2 report

I have invested tens of hours setting up all my forms and everything was going great the past few years until I requested their SOC2 report. My company needs it to comply with NY State Cyber Regulations. SignNow refused to share it with me unless I pay a minimum of $3000 a year for their service. That is more than 5 times what I am paying now. For context, I asked over 20 other companies for their SOC2 reports and I got them all within a day or 2. SInce I refuse to pay over 2k every year ...

It is easy to use and easy for everyone…

It is easy to use and easy for everyone to sign online.