SightX Reviews in February 2025: User Ratings, Pros & Cons

"Versatile, learnable product, startup-friendly pricing, and PHENOMENAL customer-facing team"

What do you like best about SightX? The SightX tool is sophisticated and flexible. Our team appreciated that we were able to design a pricing survey with all the types of questions we had initially envisioned. By far the best thing was that both our account manager and customer success lead were incredibly responsive, helpful, and supportive of our work, meeting with us multiple times per week to brainstorm ways to maximize usefulness of the tool, get top-quality data back, What do you ...

"Exceptional service and powerful platform"

What do you like best about SightX? The SightX team is incredibly responsive, knowledgeable and helpful. They're on their game. The platform is intuitive and powerful. With its personal touch and robust technology, SightX is definitely my go-to. What do you dislike about SightX? I can't say there's anything that I dislike. What problems is SightX solving and how is that benefiting you? Garnering market and customer insights - quickly and easily.

"Best kept secret!"

What do you like best about SightX? I love how SightX's interface is very intuitive to use. You can be up & running in no time at all. I also like the reassurance that it won't let you field a survey with broken logic. What do you dislike about SightX? The graphics in the reporting function could be better, but that's the least important thing to me anyway. What problems is SightX solving and how is that benefiting you? Before SightX, we did a lot more guessing. Now when we have a question ...

"Learning the Consumer"

What do you like best about SightX? SightX is an easy-to-use platform that enables our company to hear directly from shoppers and consumers. SightX people are great to work with too. They partner at the level that we need to answer questions quickly and completely. What do you dislike about SightX? There are a few views, like % of surveyists, that would be a 'nice to have' addition. What problems is SightX solving and how is that benefiting you? In this dynamic environment, we are able to ...

"Quick and Intuitive Setup; Deep Analytical Tools; Fast Responses"

What do you like best about SightX? Intuitive dashboard Fast integration Quick responses from customers Deep analytics not supported anywhere else What do you dislike about SightX? Overall, we have a very good experience so not much to say here. Recommendations to others considering SightX: The analytics are awesome and their team is great to work with! What problems is SightX solving and how is that benefiting you? We wanted to get insights into what was most important for our potential ...

"SightX Top Services"

What do you like best about SightX? The quick, reliable customer service; cleaning data service; UI/UX What do you dislike about SightX? More options to filter/change the responses What problems is SightX solving and how is that benefiting you? problems: filtering; benefits: SMS/diff types of survey deployment, and options for diff question types

"Quick and easy research platform!"

What do you like best about SightX? The question types are pretty advanced and allow me to create the survey that I need without charging extra for specific "premium" questions. I like that it is an all-inclusive price because it allows me to price studies for my clients easily. What do you dislike about SightX? I wish that I could seamlessly field with a panel provider without needing to contact SightX. What problems is SightX solving and how is that benefiting you? SightX give me the ...

"Amazing support team and survey building tools!"

What do you like best about SightX? The support staff was supportive and treated my project as a top priority. The team collected all my survey data in less than 4 hours. I have used other survey tools and SightX is the best! Better than Qualtrics or Survey Monkey. What do you dislike about SightX? Nothing! This team and tool was just that good. Recommendations to others considering SightX: If you are working on a dissertation, this is the best data collection tool. What problems is SightX ...

"Very good client service, some quirks to iron out"

What do you like best about SightX? The client service is very responsive, the analysis is great What do you dislike about SightX? There aren't a lot of fonts available... What problems is SightX solving and how is that benefiting you? I can do basic analysis filtering the data without using excel

"The Best Intermediate Survey Platform"

What do you like best about SightX? Very easy to use, good help desk functionality (quick response time), clean interface What do you dislike about SightX? Not quite as advanced as other survey platforms out there but this is a great intermediate platform at an affordable price. What problems is SightX solving and how is that benefiting you? Customer surveying, paneling - easy way to set up feedback quickly