Shortcut Reviews in February 2025: User Ratings, Pros & Cons

"Pragmatic tool for project management"

What do you like best about Shortcut? The feature that allows us to create custom workflows. It gives the team the proper customization that fits their development process. Ultimately, it boosts our productivity as a team to streamline the work. What do you dislike about Shortcut? UX for Safari browser is sometimes funny. I have to switch to using Chrome to ensure certain functionality works, like dragging multiple tickets from one column to another one. What problems is Shortcut solving ...

"It has been pretty easy to use. One of the better story tracking tools that I have used"

What do you like best about Shortcut? easy to see where stories are in the lifecyles What do you dislike about Shortcut? It is often hard to find which iteration we are currently on. And wish there was better support for templates for creating stories What problems is Shortcut solving and how is that benefiting you? We are using shortcutsto help with our overall engineering process. And tobe more productive.

"Shortcut has been great for a small dev team focused on delivery"

What do you like best about Shortcut? Straightforward to use, easy to onboard team members What do you dislike about Shortcut? Sometimes have some issues with UX jumping around, boards not updating correctly. Recommendations to others considering Shortcut: I recommend shortcut for those looking for a straightforward product tracking tool to drive development. What problems is Shortcut solving and how is that benefiting you? Focused on tracking work and prioritizing. Has helped us to ...

"Easy to work with, but could use better backlog management features."

What do you like best about Shortcut? The tickets/stories are easily updatable and update in near real time. Its also very easy to search and find things What do you dislike about Shortcut? Backlog mgmt. at the individual story level is lacking, specifically, as it relates to viewing a story level backlog by sprint. It is hard to prioritize at this level as a product owner and see what stories are tied to each parent epic. Jira does this well and Shortcut seems to lack this view. It would ...

"I use Shortcut as a Designer at a tech startup."

What do you like best about Shortcut? It's easy to create, edit, and distribute tickets. I enjoy the subdivision of epics/stories/tasks/tags. What do you dislike about Shortcut? I wish Workflows weren't specific to Teams -- this would allow tickets made in a specific Team/Workflow to be transferred to another Team. Recommendations to others considering Shortcut: N/A What problems is Shortcut solving and how is that benefiting you? The main problem is that I find myself creating duplicate ...

"Takes a little bit of getting used to, but overall a great project management solution"

What do you like best about Shortcut? It has everything you need to track task statuses and organize your work. The filtering is sufficiently powerful so that I can always find what I need fairly quickly. And it's a small thing, but the dark theme is a nice touch. What do you dislike about Shortcut? It takes a bit of getting used to switching from another system; the naming conventions are different than others (e.g. Jira). What problems is Shortcut solving and how is that benefiting ...

"It has been pretty easy to use. One of the better story tracking tools that I have used"

What do you like best about Shortcut? easy to see where stories are in the lifecyles What do you dislike about Shortcut? It is often hard to find which iteration we are currently on. And wish there was better support for templates for creating stories What problems is Shortcut solving and how is that benefiting you? We are using shortcutsto help with our overall engineering process. And tobe more productive.

"Amazingly helpful tool to track tasks through time"

What do you like best about Shortcut? Shortcut is exceptionally intuitive to use, offering minimal friction to tracking/sharing progress. This also links to my company's github, which allows automated updates on tickets where possible, making life just that little bit easier. What do you dislike about Shortcut? Nothing thus far! Shortcut has had a robust feature set that hasn't left me wanting. What problems is Shortcut solving and how is that benefiting you? We use Shortcut as our task ...

"I use Shortcut as a Designer at a tech startup."

What do you like best about Shortcut? It's easy to create, edit, and distribute tickets. I enjoy the subdivision of epics/stories/tasks/tags. What do you dislike about Shortcut? I wish Workflows weren't specific to Teams -- this would allow tickets made in a specific Team/Workflow to be transferred to another Team. Recommendations to others considering Shortcut: N/A What problems is Shortcut solving and how is that benefiting you? The main problem is that I find myself creating duplicate ...

"Easy to work with, but could use better backlog management features."

What do you like best about Shortcut? The tickets/stories are easily updatable and update in near real time. Its also very easy to search and find things What do you dislike about Shortcut? Backlog mgmt. at the individual story level is lacking, specifically, as it relates to viewing a story level backlog by sprint. It is hard to prioritize at this level as a product owner and see what stories are tied to each parent epic. Jira does this well and Shortcut seems to lack this view. It would ...