Shortcut Reviews in February 2025: User Ratings, Pros & Cons

"Very organized project management system"

What do you like best about Shortcut? Shortcut allows me to break down projects with milestones, epics, and stories. Those levels of organization are super helpful to managing design, development, and launch of features, fixes, and product improvements. The ability to tag, label, assign ownership, and comment on any project helps the team work together better. What do you dislike about Shortcut? Getting started wasn't an intuitive process for me, so there has been a bit of a learning curve ...

"Streamlined project management"

What do you like best about Shortcut? It is easy to use without too much to distract from the core, intuitive functionality What do you dislike about Shortcut? I would like some native applications, particularly for the phone with push notifications enabled so i don't have to rely on emails What problems is Shortcut solving and how is that benefiting you? It is easy to manage tasks

"User friendly"

What do you like best about Shortcut? Smooth transition between workflows is happening What do you dislike about Shortcut? The priority field is not there which is needed for defect resolution What problems is Shortcut solving and how is that benefiting you? Adding new fields like priority

"It does what it needs to do very well"

What do you like best about Shortcut? I like how easy it is to use. I came from Jira and had no problems with the UI or any features. There are also some cool convenience features, like being able to drag and drop tickets from one lane to another. What do you dislike about Shortcut? There was a short time when I would have a draft saved on a ticket cause that ticket to not load. Or, if it did, it would take upwards of 10 minutes. A cool feature my company and myself would like to see is the ...

"Great low complexity project management tool"

What do you like best about Shortcut? I love that shortcut is lightweight, fast, and feature rich. Coming from Jira, it's been a breath of fresh air. I really like how pages don't lag and things just work. What do you dislike about Shortcut? I'm struggling to figure out how to use epics, but I'm sure with documentation, that can be resolved. What problems is Shortcut solving and how is that benefiting you? Project management across the entire enterprise

"After being a JIRA user for so long, I'm pleasantly surprised by Shortcut"

What do you like best about Shortcut? Shortcut is very easy to use, with an intuitive interface and comprehensive functionality that allows me to achieve the needs within my team. What do you dislike about Shortcut? I wish it were easier to prioritize tickets within a workstream What problems is Shortcut solving and how is that benefiting you? Transparency! It is very easy to get a snapshot understanding of the status and step for each ticket.

"A Great Project Management Tool for Software Teams"

What do you like best about Shortcut? I like Shortcut's focus on features and reporting specifically catering to software development teams. Other tools can be made to work well, but either aren't specifically designed for building software products, or feel clunky and like a chore to use. What do you dislike about Shortcut? I've had issues with Shortcut's pricing changes over the years that have impacted my trust in them, though at the moment I do still use the product because I like it. ...

"Easy to use and organize the things that need to be done. Also easy to collaborate with peers."

What do you like best about Shortcut? You can put things in different statuses so it's easy to organize. Also love that you can tag people from your team. What do you dislike about Shortcut? Can be confusing to find past tickets if they were a long time ago. What problems is Shortcut solving and how is that benefiting you? Use it to connect with our engineers that help fix bugs in the software. It helps keep track of what they are working on and what they have fixed.

"After being a JIRA user for so long, I'm pleasantly surprised by Shortcut"

What do you like best about Shortcut? Shortcut is very easy to use, with an intuitive interface and comprehensive functionality that allows me to achieve the needs within my team. What do you dislike about Shortcut? I wish it were easier to prioritize tickets within a workstream What problems is Shortcut solving and how is that benefiting you? Transparency! It is very easy to get a snapshot understanding of the status and step for each ticket.

"A Great Project Management Tool for Software Teams"

What do you like best about Shortcut? I like Shortcut's focus on features and reporting specifically catering to software development teams. Other tools can be made to work well, but either aren't specifically designed for building software products, or feel clunky and like a chore to use. What do you dislike about Shortcut? I've had issues with Shortcut's pricing changes over the years that have impacted my trust in them, though at the moment I do still use the product because I like it. ...