Shoprocket

An e-commerce solution for non-profits

What do you like best? The customer service, user interface, and price made Shoprocket the best choice for our e-commerce needs What do you dislike? If you are interested in customization beyond the basics, you need to know html. The other downside for us in the US is Shoprocket is based in UK, making it difficult to connect in real time for assistance. Recommendations to others considering the product: Don’t hesitate reaching out to the customer service team. When it comes to setup and ...

Can't find anyway to contact support…

Can't find anyway to contact support and most of documentation goes to a does not exist page. Would have been a good idea if the support was there but not prepared to pay for something that I can't get help with.

Good Pricing for a Great Product

The product is great for integrating into your website. Functionality is good and they are constantly adding more features. The tiered pricing is very good and much less than other platforms.However I had had some trouble trying to cancel.UPDATE: They got back to me right away and all is well. It is refreshing to know that someone is there to help.If you want a good eCommerce integration, Shop Rocket is continuously improving. When ready, I will be using them again.

An e-commerce solution for non-profits

What do you like best? The customer service, user interface, and price made Shoprocket the best choice for me ur e-commerce needs What do you dislike? If you are interested in customization beyond the basics, you need to know html. The other downside for us in the US is Shoprocket is based in UK, making it difficult to connect in real time for assistance. Recommendations to others considering the product: Don’t hesitate reaching out to the customer service team. What problems are you ...