Shopmonkey Reviews in April 2025: User Ratings, Pros & Cons

"Shopmonkey is very easy to use"

What do you like best about Shopmonkey? The organization of customers/vehicles and fleet management. What do you dislike about Shopmonkey?

"Valuable tool for Business!"

What do you like best about Shopmonkey? There are a lot of features I like, The calendar is super easy to navigate and set up appointments for my customer. I also like the Texting aspect and the reminder appointments. Customer Support is always there to help which is a major factor for myself. We use it daily for our shop. It was super easy to intergrate quickbook with it too.

"Great Product Getting Better"

What do you like best about Shopmonkey? We have been using Shopmonkey for over 3.5 years. Our customers LOVE the digital inspections and we love that it is built in. We are awaiting the release of HD 2.0 so we vcan switch over to the new platform, but all good things in time. It is not perfect but it works well for us, and their responsivness to customer input is outstanding. It is easy to use and to teach to new employees. We use it all day every day.

"Satisfactory Achieved"

What do you like best about Shopmonkey? I really like the full experience of using Shopmonkey. It was really easy to get the hang of it and learn how to use the tools, the dashboard layout is ideal because it shows everything there layed out in front of you to be able to see and organize as you wish instead of having to look up each customer / vehicle as you go. I love the fact you can create jobs as their own categories to be able to break up the jobs for ease to customers. Their customer ...

"so far so good..."

What do you like best about Shopmonkey? easy to use, web based. no issues or downtime like my previous software What do you dislike about Shopmonkey?

"Shopmonkey has changed our shop!"

What do you like best about Shopmonkey? Shopmonkey has been great to us! It has been great to use for cusotmer inquiring about quotes and also love the ability to text customers!

"Lots of Features Available but Could Not Choose Smaller Plan"

What do you like best about Shopmonkey? Workflow and Reports. Helps with working on multiple projects delegated to multiple people. Easy to use once familiar.

"Good software"

What do you like best about Shopmonkey? The layout of the calendar is similar to Google calendar which makes training and transitioning easy. Integrates with stripe well and also QuickBooks which will make bookkeeping much more simple. Over the last 4 years we have been promised a new platform and upgraded backend but have only experienced massive slowdowns and significant price hikes which is a complete slap in the face to their original userbase who have been loyal since the beginning. ...

"Looks like the beginning of a beautiful relationship..."

What do you like best about Shopmonkey? Ease of use with great customer service! What do you dislike about Shopmonkey?

"Direct simple and great UI"

What do you like best about Shopmonkey? The simplicity and updated UI and UX. The software is to the point without unneeded complications. What do you dislike about Shopmonkey?