Shopmonkey Reviews in April 2025: User Ratings, Pros & Cons

"Shopmokey - the app-quiver killer!"

What do you like best about Shopmonkey? Once in a while, an app comes along and claims to combine many apps in one. I can truly say that Shopmonkey does that, and can of the features individually are great. Having crm, project management, parts inventory, parts ordering , quoting, invoicing, payments, customer messaging and appointment management all under one roof, means less time split across multiple apps resulting in time saved and more $$ made!

"Shopmokey - the app-quiver killer!"

What do you like best about Shopmonkey? Once in a while, an app comes along and claims to combine many apps in one. I can truly say that Shopmonkey does that, and can of the features individually are great. Having crm, project management, parts inventory, parts ordering , quoting, invoicing, payments, customer messaging and appointment management all under one roof, means less time split across multiple apps resulting in time saved and more $$ made!

"Amazing product with a great team to back it up!"

What do you like best about Shopmonkey? We are a small startup that specializes in mobile repair and preventative maintenance for B2B and B2C clients. Being cost-conscious, we looked at several options that could provide us with a solution that had great value, plenty of features, a clear growth plan, and most importantly great customer service. Cue in, Shopmonkey. Our team has been using Shopmonkey for over a year and our experience has been positive. For the number of features you get ...

"Amazing product with a great team to back it up!"

What do you like best about Shopmonkey? We are a small startup that specializes in mobile repair and preventative maintenance for B2B and B2C clients. Being cost-conscious, we looked at several options that could provide us with a solution that had great value, plenty of features, a clear growth plan, and most importantly great customer service. Cue in, Shopmonkey. Our team has been using Shopmonkey for over a year and our experience has been positive. For the number of features you get ...

"ATL Columbus Review"

What do you like best about Shopmonkey? We like the ability to remote access all of our locations. Quickbooks connection and inventory control. Customer communication features (SMS & Email) - remote payments from customers through the Merchant Services feature (which is cheaper than what we had been using). We have gone paperless with our Vehicle Maintenance inspections due to the ease of use on the electronic features and the fact we can post photos of damages and send to the customer.

"Great Software and support"

What do you like best about Shopmonkey? Shop monkey is an easy system to learn.. What do you dislike about Shopmonkey?

"Great Software and support"

What do you like best about Shopmonkey? Shop monkey is an easy system to learn.. What do you dislike about Shopmonkey?

"Easy to use and worth the $"

What do you like best about Shopmonkey? User friendly runs payments tech support What do you dislike about Shopmonkey?

"Allen Gregory- Magnolia Diesel- ShopMonkey Review"

What do you like best about Shopmonkey? I find your customer service team, & our account representatives to be the best feature. The ability to also communicate via message with customers also has been a major plus that we have experienced since switching to Shop Monkey.

"The BEST in the industry"

What do you like best about Shopmonkey? First of all, SM's customer service is top tier. You just don't get this level of support with other softwares. Their support team is easily accessible via chat. They also have a system where shops can submit and vote on feature requests. Bugs get fixed pretty fast. Second, their software is the overall package. Things I love are being able to message customers directly, the workflow layout, being able to tag WOs with things like "Ordered" or ...