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7.9

Spot Score

Shopmonkey - Auto Repair Software

Shopmonkey Reviews in April 2025: User Ratings, Pros & Cons

Transforming auto repair, one shop at a time.

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Starts from $112.49/Month when Billed Yearly

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Shopmonkey Reviews & Ratings

Rating Distribution

Excellent

(249)

Very Good

(58)

Good

(4)

Poor

(3)

Terible

(3)

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Showing 271-280 out of 317

CT

Chauncey T

05/04/22

5 out of 5

"Excellent customer repair management software that is revolutionizing an outdated industry!"

What do you like best about Shopmonkey? The use of text and email to connect with customers has created a level of comunication that was not possible before we used this program. It has brought us into the 21st century! We love the use of the calendar and how we can assign particular techs to certain jobs. We appreciate how the workflow it setup and can be customized for our business, which is not in the auto repair field.

AD

Ash D

05/04/22

5 out of 5

"Absolutely the best software I've ever use"

What do you like best about Shopmonkey? The software is very user-friendly easy to train employees. The text messaging to customers is also very convenient. What do you dislike about Shopmonkey?

NH

Nathan H

05/03/22

5 out of 5

"great product, very intuitive and user friendly, AND outstanding customer service and support"

What do you like best about Shopmonkey? If i have a question about ANYTHING related to the software, there are resources out the ying-yang to answer my question, including real humans who respond quickly

EL

Edgar L

05/03/22

5 out of 5

"Amazing system to run your automotive business"

What do you like best about Shopmonkey? Keeps track of our customers, sales, profitability, and links to QuickBooks! All in one works very well for our small performance shop. We love that we can keep track of our inventory.

EL

Edgar L

05/03/22

5 out of 5

"Amazing system to run your automotive business"

What do you like best about Shopmonkey? Keeps track of our customers, sales, profitability, and links to QuickBooks! All in one works very well for our small performance shop. We love that we can keep track of our inventory.

AU

Anonymous User

04/25/22

5 out of 5

"SM cares for their customers, and really tries to retain them. They work with you."

What do you like best about Shopmonkey? They are adding new functions that are useful like oil change stickers and maintenance suggestions per mileage. What do you dislike about Shopmonkey?

AU

Anonymous User

04/25/22

5 out of 5

"SM cares for their customers, and really tries to retain them. They work with you."

What do you like best about Shopmonkey? They are adding new functions that are useful like oil change stickers and maintenance suggestions per mileage. What do you dislike about Shopmonkey?

MM

Michael M

04/22/22

4.5 out of 5

"Good System but is hard to get a new user comfortable using it."

What do you like best about Shopmonkey? The systems ability to find most cars and to look up labor times is our favorite part What do you dislike about Shopmonkey?

QC

Quinton C

04/15/22

5 out of 5

"Fantastic Shop Management System!!"

What do you like best about Shopmonkey? Shopmonkey is a great program that is easy to use and intuitive, which in turn helps make your shop more efficient and profitable. The ability Shopmonkey gives you to easily communicate to your customers by sending them messages, appointment times, quotes and invoices is worth the price alone. We became a far better repair facility with this service. Would strongly recommend.

QC

Quinton C

04/15/22

5 out of 5

"Fantastic Shop Management System!!"

What do you like best about Shopmonkey? Shopmonkey is a great program that is easy to use and intuitive, which in turn helps make your shop more efficient and profitable. The ability Shopmonkey gives you to easily communicate to your customers by sending them messages, appointment times, quotes and invoices is worth the price alone. We became a far better repair facility with this service. Would strongly recommend.