Shopmonkey Reviews in April 2025: User Ratings, Pros & Cons

"The software that every automotive shop needs."

What do you like best about Shopmonkey? Shopmonkey always listens to their users feedback and adapts quickly. That fundamental attribute is key in an ever evolving industry.

"Great software for so many reasons!"

What do you like best about Shopmonkey? The ease of use and how customer and employee-friendly it is. What do you dislike about Shopmonkey?

"Great all-in-one platform to keep everything organized and very easy to use"

What do you like best about Shopmonkey? Shopmonkey makes it extremely easy to organize and keep track of clients, vehicles, inventory, etc. The ability to message our customers and send quotes and invoices makes for very easy communication.

"Extremely useful and very responsive to the needs of our company"

What do you like best about Shopmonkey? Very easy to get real and solid support when I have a question or concern. What do you dislike about Shopmonkey?

"Amazing Customer Service"

What do you like best about Shopmonkey? I like that I can always have help when I need it. Anytime I have a question I know that I will most likely get an answer the same day, sometimes within the same hour as well.

"No other shop management software but Shop Monkey!"

What do you like best about Shopmonkey? It's super easy to use. If you can use an iPhone, you will feel right at home. Every function you need is right there. Communication with customers, digital inspections and working on an estimate/invoice is a breeze.

"Must have Shop Operations Software for any Auto Service Facility"

What do you like best about Shopmonkey? Complete system to: -Create estimates

"Shop management software that keeps evolving."

What do you like best about Shopmonkey? The customer service response is always quick and helpful. The navigation is unique from previous management software I've used. The recommendation section is huge for shop users/owners. When you have an idea to add to the software you can make the recommendation and then the shopmonkey users vote for what features they like. This is how Shopmonkey is able to stay on the forefront of the shop management softwares.

"User friendly and easy to operate."

What do you like best about Shopmonkey? EASY TO USE, YOU CAN ADD PICS FOR ESTIMATES AND ALSO SEND ESTIMATES VIA TEXT FOR APPROVAL AND CUSTOMER CAN ALSO PAY ONLINE. CUSTOMERS CAN ALSO TEXT IF THEY HAVE ANY QUESTIONS

"The best software for organizing and simplifying our work load"

What do you like best about Shopmonkey? How we can organize our build queue even for vehicles that are not in our possession yet and planning future projects What do you dislike about Shopmonkey?