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7.9

Spot Score

Shopmonkey - Auto Repair Software

Shopmonkey Reviews in April 2025: User Ratings, Pros & Cons

Transforming auto repair, one shop at a time.

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Starts from $112.49/Month when Billed Yearly

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Shopmonkey Reviews & Ratings

Rating Distribution

Excellent

(249)

Very Good

(58)

Good

(4)

Poor

(3)

Terible

(3)

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Showing 151-160 out of 317

MH

Michael H

09/11/23

1 out of 5

"DIFFICULT NOT WHAT IT WAS PRESENTED AS"

What do you like best about Shopmonkey? I LIKE THE VIRTUAL IN SPECTIONS AS WELL AS THE ABILITY TO SEND ESTIMATES DIRECTLY TO THE CUSTOMER VIA THEIR TEXT MESSAGING OR EMAIL SERVICES. IT IS ALSO NICE TO BE ABLE TO TEXT MESSAGE THEM THROUGH THEIR WORKORDER.

KW

Kristinna W

09/09/23

2.5 out of 5

"Demos can be misleading"

What do you like best about Shopmonkey? The whole shopmonkey.io system is as simple as it's made out to be . The thing I do like is being able to take pic and videos add them in to inspections then being able to send to my customers for them to see .

JO

Jodie O

09/08/23

5 out of 5

"Love the Product"

What do you like best about Shopmonkey? I like the availably of being able tochat with a team when i run into issues. I like the columns to keep updated on where we are on a work order. Pricing for what you get is also great. Set up is easy, I was able to transfer my information from Quickbooks Desktop. Was up and running quickly

AU

Anonymous User

09/08/23

5 out of 5

"Very easy to use"

What do you like best about Shopmonkey? Ease of use and the ability to easily organize inventory and invoices What do you dislike about Shopmonkey?

AU

Anonymous User

09/07/23

5 out of 5

"shopmonkey is great"

What do you like best about Shopmonkey? it helps us by having all of our information in one place. it is very user friendly! any issue that we have had, weve been able to reach out either by phone or via the very convenient chat feature to get the assistance we needed!

DE

Don E

09/07/23

5 out of 5

"Great customer service"

What do you like best about Shopmonkey? The onvoice the customer support texting option What do you dislike about Shopmonkey?

AU

Anonymous User

09/07/23

5 out of 5

"Great app for my shop!"

What do you like best about Shopmonkey? We started using this app at our shop a little over a year now and have loved it since. Easy job sorting for the techs and advisors, documenting the car diagnostics are a breeze, and the availability for our customers and clients to see it all first-hand is an awesome added benefit.

AU

Anonymous User

09/07/23

5 out of 5

"Made tracking of appointments and Work orders easier!"

What do you like best about Shopmonkey? The scheduling features and connecting work orders to that appointment. What do you dislike about Shopmonkey?

JS

Jafeth S

09/07/23

5 out of 5

"Easy to work on it"

What do you like best about Shopmonkey? I can put all the notes I want and pictures with it What do you dislike about Shopmonkey?

WC

Wilfredo C

09/07/23

5 out of 5

"Easy to use and very well organized."

What do you like best about Shopmonkey? Live updates to keep everything accounted for in the work day. What do you dislike about Shopmonkey?