Shopmonkey Reviews in April 2025: User Ratings, Pros & Cons

"Shopmonkey has been a great addition to our Shop!"

What do you like best about Shopmonkey? Shop Monkey is loaded with features to bring your shop to the 21st Century. From the ease of use to the navigation on the user panel. it's helped us with easing the implementation through the help of Shop Monkey's Customer Support. We frequently use Shop Monkey as part of our daily stacks and has easily integrated and enhanced our communications with clients and with our technicians.

"Shopmonkey is a great service"

What do you like best about Shopmonkey? Shopmonkey has made it extremely easy to set up appointments, register customers, communicate, and set up payment links with all my customers. It has been a great overall experience

"Great to work with"

What do you like best about Shopmonkey? I like how easy it is to input new product for a vehicle and update it all and update the invoice in one easy step. What do you dislike about Shopmonkey?

"Everything we need"

What do you like best about Shopmonkey? I love that my installers can see what needs to be done and we can leave such detailed descriptions. It's very user friendly and simple to use.

"Initially, we were skeptical. There is both good and bad in the system. Overall, happy we switched."

What do you like best about Shopmonkey? The customer communication features are extremely helpful. Being able to take payments so easily and set appointments makes the initial check-in a breeze. The presentation of the system is very clean and mostly organized.

"Overall great on the front end, not too great on the backend."

What do you like best about Shopmonkey? Front end communication with customers, techs, virtual payments, etc is all great. What do you dislike about Shopmonkey?

"Shopmonkey has been a great addition to our Shop!"

What do you like best about Shopmonkey? Shop Monkey is loaded with features to bring your shop to the 21st Century. From the ease of use to the navigation on the user panel. it's helped us with easing the implementation through the help of Shop Monkey's Customer Support. We frequently use Shop Monkey as part of our daily stacks and has easily integrated and enhanced our communications with clients and with our technicians.

"Overall pretty good"

What do you like best about Shopmonkey? Simple interface, contains the ability to perform varies tasks What do you dislike about Shopmonkey?

"Awesome program to use!"

What do you like best about Shopmonkey? Very user friendly and support can help. Quick too What do you dislike about Shopmonkey?

"Decent planning tool"

What do you like best about Shopmonkey? It is very convenient as a shop to have a proper management tool. It is easy to find parts and information. Works great for a smaller shop(3techs)