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7.9

Spot Score

Shopmonkey - Auto Repair Software

Shopmonkey Reviews in April 2025: User Ratings, Pros & Cons

Transforming auto repair, one shop at a time.

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Starts from $112.49/Month when Billed Yearly

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Shopmonkey Reviews & Ratings

Rating Distribution

Excellent

(249)

Very Good

(58)

Good

(4)

Poor

(3)

Terible

(3)

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Showing 111-120 out of 317

AU

Anonymous User

11/08/23

5 out of 5

"Easy To Use"

What do you like best about Shopmonkey? Shop monkey has streamlined our workflow and made it easier and more profitable to get customers quotes and communicate in a timely manner.

MF

Melissa F

11/08/23

4.5 out of 5

"Improved shop efficiency and customer communication"

What do you like best about Shopmonkey? Parts ordering/pricing, customer communication/reminders, customer support has been helpful since the beginning, easy to use and track vehicle history

TB

Tyler B

11/08/23

4.5 out of 5

"Tightened Up Our Workflow"

What do you like best about Shopmonkey? Attaching Pictures to Jobs. Attaching Invoices to the Schedule. Integrates well with quickbooks. What do you dislike about Shopmonkey?

JW

Jeremy W

11/08/23

4.5 out of 5

"Convenient and easy to use, minus some browser trouble."

What do you like best about Shopmonkey? It makes organizing techs very easy, as well as letting us track ticket info with just a few clicks. The app on Apple works well and has a usefully clock in feature.

TH

Trisha H

11/08/23

4.5 out of 5

"Time Saver"

What do you like best about Shopmonkey? The organization and ability to access from anywhere. What do you dislike about Shopmonkey?

LH

Larry H

11/08/23

4 out of 5

"Great to work with"

What do you like best about Shopmonkey? I like how easy it is to input new product for a vehicle and update it all and update the invoice in one easy step. What do you dislike about Shopmonkey?

VB

Velvet B

11/08/23

4 out of 5

"Everything we need"

What do you like best about Shopmonkey? I love that my installers can see what needs to be done and we can leave such detailed descriptions. It's very user friendly and simple to use.

BM

Brendan M

11/08/23

4 out of 5

"Overall great on the front end, not too great on the backend."

What do you like best about Shopmonkey? Front end communication with customers, techs, virtual payments, etc is all great. What do you dislike about Shopmonkey?

AU

Anonymous User

11/08/23

4 out of 5

"Shopmonkey has been a great addition to our Shop!"

What do you like best about Shopmonkey? Shop Monkey is loaded with features to bring your shop to the 21st Century. From the ease of use to the navigation on the user panel. it's helped us with easing the implementation through the help of Shop Monkey's Customer Support. We frequently use Shop Monkey as part of our daily stacks and has easily integrated and enhanced our communications with clients and with our technicians.

JC

Jack C

11/08/23

4 out of 5

"Shopmonkey is a great service"

What do you like best about Shopmonkey? Shopmonkey has made it extremely easy to set up appointments, register customers, communicate, and set up payment links with all my customers. It has been a great overall experience