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7.9

Spot Score

Shopmonkey - Auto Repair Software

Shopmonkey Reviews in January 2025: User Ratings, Pros & Cons

Transforming auto repair, one shop at a time.

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Starts from $112.49/Month when Billed Yearly

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Shopmonkey Reviews & Ratings

Rating Distribution

Excellent

(249)

Very Good

(58)

Good

(4)

Poor

(3)

Terible

(3)

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Showing 1-10 out of 317

AU

Anonymous User

05/28/24

5 out of 5

"Great product and modernizing the service station process"

What do you like best about Shopmonkey? Easy to use! Nice intuitive interface and fast. What do you dislike about Shopmonkey?

EF

Eric F

12/15/23

4.5 out of 5

"Shopmonkey Software Review"

What do you like best about Shopmonkey? Shopmonkey is great at tracking technician time clocks, the reason we switched to Shopmonkey. What do you dislike about Shopmonkey?

AU

Anonymous User

12/14/23

5 out of 5

"It helped our business to grow in revenue"

What do you like best about Shopmonkey? It streamlines the work flow thru the shop. What do you dislike about Shopmonkey?

KK

Kyle K

12/05/23

5 out of 5

"Increase productivity, reduce redundancies!"

What do you like best about Shopmonkey? Having an all in one platform to create estimates, order parts, create appointments, seamless appointment reminders... the list is really quite long! This has allowed me to free up valuable time.

RL

Rachel L

11/30/23

5 out of 5

"Excellent Program"

What do you like best about Shopmonkey? I've worked in the automotive service industry for over 20 years and have used countless shop programs. Shopmonkey has exceeded all expectations, it is extremely user friendly, it is a simplified system without missing any key components. Our clients love the viritual multipoint inspection report with pictures attached, the ease of use to authorize estimates and make online payments by text or email. The customer support team was wonderful at the time ...

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PH

Pat H

11/28/23

3.5 out of 5

"In the beginning the product was great but has been declining with downtime and function updates"

What do you like best about Shopmonkey? Training new employees and the ease of use What do you dislike about Shopmonkey?

JG

Josh G

11/28/23

3.5 out of 5

"Moderately Pleased"

What do you like best about Shopmonkey? The Shopmonkey screen is clean and easy to follow and most importantly it is a simple system that everyone in the shop can navigate.

KA

Kent A

11/27/23

5 out of 5

"ShopMonkey is truly a game changer for us, the system is amazing and the support has been incredible"

What do you like best about Shopmonkey? Our operation and our needs are different than most shops that the ssystem is set up for, but through the support from Jessica and her knowledge and patience with us, we are getting things working smoothly and productive! Shopmonkey has all the fine tuning capabilities built right into it, to make any shop set up workable. Thank you for building a system that actually works for our always changing and cutomizing business.

SN

Sally N

11/27/23

4.5 out of 5

"User friendly, Easy to use!"

What do you like best about Shopmonkey? Shopmonkey is very intuitive and easy to use!! What do you dislike about Shopmonkey?

JW

Joseph W

11/24/23

0 out of 5

"Works great"

What do you like best about Shopmonkey? I like easy bookkeeping it has to offer. Great for billing, invoices and inventory. What do you dislike about Shopmonkey?