Shopify Plus Reviews in April 2025: User Ratings, Pros & Cons

The best backend for E-Comm

What do you like best? The ease of use is unbeatable. The team is helpful and readily available. What do you dislike? Sometime restrictive in capability when needing to customize your site. What business problems are you solving with the product? What benefits have you realized? Backend shopping for our online store. It is easy to use and allows us to change and fix problems easily.

Great Service

What do you like best? Shopify Plus is slowly helping our business cut out the extra apps. What do you dislike? Limited ability to customize the wholesale site. What business problems are you solving with the product? What benefits have you realized? Wholesale, Upsell/Cross sell, Taxes.

Versatile and Amazing Platform

What do you like best? We use Shopify Plus for most of our clients, and we have seen great success with them. The platform is great for all levels of businesses, and the features for Plus users especially continue to aim for ease of use. What do you dislike? Some missing features, such as scheduling Recommendations to others considering the product Utilize your merchant success manager. Read reviews of apps in the app store. Work off of a pre-built theme rather than building custom. ...

Piece together your ideal store, but don't expect a perfect platform.

What do you like best? The app store and online community is filled with great individuals willing to collaborate together. Cloud based servers attempt to keep the site from going down as best as possible. Its not perfect, but still better than some other enterprise solutions. What do you dislike? Limitations on content customization. Want your store to feel different based on geo location? Not possible. Need to launch an online sale at midnight? Get ready to stay up late yourself. Also, ...

Great Platform for Business of Any Size

What do you like best? Quick & Helpful Live That Support Intuitive interface A variety of plugins available Great amount of free and paid themes What do you dislike? The uptime is less than 99% Sometimes there are problems with the plugins. I cannot open them - gives an error Recommendations to others considering the product Shopify Plus is great for those who already established their business, not newcomers What business problems are you solving with the product? What benefits ...

Totally Intuitive

What do you like best? I love that Shopify is so intuitive and easy to use. What do you dislike? I dislike that their credit card reader is proprietary and is unable to interface with any other merchant processing gateways. What business problems are you solving with the product? What benefits have you realized? We are solving reporting issues. Shopify has awesome reports. Reporting is one of the main benefits.

The hands-down ecommerce platform leader

What do you like best? Fast, cloud based (no servers or IT, platform is always on latest version with new features activated all time, massive app store with extensions that actually work out of the box, great customer service, easy to customize front-end, easy to integrate API. B2C and B2B. What do you dislike? #1 dislike - That I didn't know about it 3 years ago! At my last company, we could have saved a lot of time and money had I known about Shopify Plus at that time, although the ...

Excellent E-Commerce Software

What do you like best? I love that Shopify empowers users at any skill level to produce high-quality, secure e-commerce websites. I would have to say that Shopify's extensive documentation is what makes it a winning service. In addition, it's nearly flawless UI also makes usability a breeze. What do you dislike? Themes, blogs, and Pages have a long way to go. Yes, Shopify is an e-commerce platform that does e-commerce VERY well, but brands hardly just need e-commerce these days. They ...

Excellent platform - easy to use and stable

What do you like best? It's a fast, stable eComm SaaS platform that has a strong GUI online and on the Android App. What do you dislike? Multi-currency has been a long time going, although should be here in Q1 of 2019. Same with Editing orders. Unbelievable you can't do it, but we could be able to soon. So although both are annoying, they do listen. What business problems are you solving with the product? What benefits have you realized? Moving from Magento CE1.9, my sys ...

Great for eCommerce Brands looking to hit the next level of growth

What do you like best? Shopify Flows & Customized Checkout Experience are the main features I loved. What do you dislike? Customizing capiballity in checkout is lacking post purchase upsells, I'd like to see more Plus-Only apps. I'd also like to be able to tag customers with Flows based on marketing attribution metrics which can REALLY help. Recommendations to others considering the product If you're a growing eCommerce Brand I would definitely recommend moving to Plus, the added ...