Shopify Plus Reviews in April 2025: User Ratings, Pros & Cons

The best web platform

What do you like best? Our company has used Shopify since launching our site years ago. We love how they are constantly updating the platform to keep up with emerging trends and to cater to brands like us who are looking for new features. Our account manager is a great resource for anything high level while the Shopify support chat is amazing for smaller, day-to-day questions. I use chat at least once every other week for questions. Their Status page is also helpful when the site has ...

Long time shopify user

What do you like best? The ability to modify the platform and user experience. What do you dislike? There can sometimes be a lack of continued support for 3rd party apps that we have come to rely on. What problems are you solving with the product? What benefits have you realized? It has allowed us to grow our business several times over, and made us into a major player in our industry.

Great product

What do you like best? Simplicity and usability, little need for a developer. Pretty good editor for PDPs What do you dislike? Custom changes and integrations pose challenges. Reporting could use some improvements. They could add more layers/filters and different ways to slice the data Recommendations to others considering the product: Much better than the competition What problems are you solving with the product? What benefits have you realized? eCommerce shop

100% Recommended for E commerce

What do you like best? The amount of flexibility and customization Shopify Plus has to offer is incredible. Very simple and user friendly, has many integrations and perks all in one place. What do you dislike? The fee's for the payments can be high. There are also many plugins that are in my opinion required, but are quite expensive. Recommendations to others considering the product: Use this as your E-Commerce store, It's by far the most user friendly. What problems are you ...

Best way to run an online eCommerce Business, hands down

What do you like best? Everything you need is all in one place. We have run websites on several platforms, but this one is the best on so many fronts. We have loved the ease of use, the appstore, customziations, integration ability, and just the simple speed of the sites. We love Shopify Plus! What do you dislike? Only problem we have had is that they really want you to use their checkout processor, which is fine. But we have better rates elsewhere and they charge us a fee to use those ...

Setup store without physically having the store

What do you like best? A gift card feature , import export feature with additional functionality which normal shopify customer might not have. What do you dislike? Shopify pluse takes more charge then normal shopify account What problems are you solving with the product? What benefits have you realized? E commerce plate form store setup and running in few minute

24/7 Support, Easy Plug-Ins

What do you like best? There's a never-ending catalog of plug-ins to help reach your business goals. For a smaller retailer without an in-house dev team, Shopify Plus has amplified our technical capabilities significantly. The 24/7 chat support is an solution for quick questions and solves. What do you dislike? There are limitations to what Shopify Plus can do for your business. We've seen the site slow significantly when too many plug-ins are added. Each plug-in or app does not have ...

Good Platform for E-commerce Beginners

What do you like best? Easy to navigate dashboard to keep track of your orders. What do you dislike? I find the application runs slow when updating tracking information and uploading product photos. Recommendations to others considering the product: Make the platform faster, and allow users to change tracking information. What problems are you solving with the product? What benefits have you realized? Shopify allows me to keep track of my online orders in an easy way.

Great product if the right fit

What do you like best? When having the eternal debate between Shopify and Bigcommerce I use the same analogy. Shopify is the Mac as BigCommerce is to Windows. Shopify is very user friendly, very polished, and works extremely well if you work within their 3rd party app ecosystem. Shopify is great for smaller to medium size companies. What do you dislike? Customer support will leaving you wanting more from. Unless you're a Plus customer, look forward to long hold times to get help with ...

Plug and Play ecommerce

What do you like best? Shopify is really user-friendly. Easy to use and intuitive for our new staff members that join the company. What do you dislike? We run multiple identical stores but we are unable to have one publishing and reporting admin to make the same changes across stores or to aggregate the reports from all of our stores. Also missing native features means that support will likely drive you to add on a third party application. What problems are you solving with the ...