Shoeboxed Reviews in January 2025: User Ratings, Pros & Cons

A service that has actually improved my quality of life

What do you like best? Receipts, business cards, and docs go in the envelopes. I throw the envelope in a mailbox. They appear in the cloud. I now have a database of all of the docs that would have sat in various places around my home and office. Can't beat it. What do you dislike? Features: Price is a little high, IMHO. Search and tagging aren't as great as I would want - there's a lot of manual tagging I do myself. Tough to use for both business and personal, but I've made up my ...

Excited about the functionality, bugged by the user interface

What do you like best? The ease of uploading receipts, the ability to categorize expenses, the east to approving and paying on the backend What do you dislike? The new interface is WEIRD, everything is SO big, and the functionality seems to be buggy -- for instance, if I try to edit a receipt on the web version, I can do that but there is no way to save those changes. It's also hard to really tell if you've been paid for everything -- the numbers as submitted, approved, paid, ...

Caught the ball

What do you like best? Scanning of receipts which convert to an expense line What do you dislike? Dislike the frequent emails. Would rather get a weekly spreadsheet of expenses What problems are you solving with the product? What benefits have you realized? To early to tell but one thing I do know is it is better than a paper ledger

Quick and easy solution

What do you like best? Shoeboxed is extremely convenient and cost effective. By taking quick pictures of my receipts as I get them when on work travel I have reduced the paper clutter I am carrying with me and improved my efficiency. What do you dislike? The accuracy of the data input is not always perfect. Sometimes it seems to me that whoever is reading and inputting the image is not making much of an effort (e.g. to find the total or include a tip in the total etc.) ...

Great for people with an overwhelming amount of expenses

What do you like best? If you're looking for an easy way to organize the seemingly millions of receipts you accumulate while traveling for business, Shoeboxed is a great solution for your problems. It's super easy to use and the receipts are processed pretty quickly. You can then export your report and it will show the purchase price, the vendor and even the date. The mobile app makes it easy to enter your receipts while you're on a business trip and then you don't have to worry ...

Good Product as Long as you Use the Free Version

What do you like best? It keeps track of my receipts so I don't have to. It makes taxes easier in the long run as well because it divides them up by categories and dates. What do you dislike? Doesn't automatically scan for tax paid. Which can be a hassle when you have to go back and edit each receipt that you input. Customer support isn't very timely and although they try to help, they often don't have the answers you are looking for. Recommendations to others considering the ...

Great app in theory, but feels like it isn't being maintained and has several bugs

What do you like best? I like that there's a free tier, which lets you take photos of your receipts and have the system try to automatically enter the total, tax, and vendor info into the app. Most of the time it's wrong, but the goal is good. It's also easy enough to add your own info to the uploaded photos. What do you dislike? Doesn't work with newest version of android. It is very poor at actually recognizing the tax and total fields correctly, despite how it's apparently ...

It used to be a great solution, and now... It is tired and barely functional.

PROS & CONS What are the best aspects of this product? They scan your receipts and can review them through their interface What aspects are problematic or could work better? I have a few: I can't export each receipt separately easily. The customer service is NON EXISTENT, I send messages and no one responds. The interface is clunky and slow and has not been updated in years (we have been a customer for 6 years) The scanning has gone downhill, the quality of the OCR is HORRIBLE. My ...