Shoeboxed Reviews in January 2025: User Ratings, Pros & Cons

It used to be a great solution, and now... It is tired and barely functional.

PROS & CONS What are the best aspects of this product? They scan your receipts and can review them through their interface What aspects are problematic or could work better? I have a few: I can't export each receipt separately easily. The customer service is NON EXISTENT, I send messages and no one responds. The interface is clunky and slow and has not been updated in years (we have been a customer for 6 years) The scanning has gone downhill, the quality of the OCR is HORRIBLE. My ...

It helps me process my reimbursement requests faster than before.

PROS & CONS What are the best aspects of this product? I can have all my travel, and official business expenses reimbursed even if I am not at the office. All I need to do is take a picture of my receipts using my phone and send it to Shoeboxed, who takes charge of sorting and verifying the receipts' details. What aspects are problematic or could work better? The payment status in the platform does not match the figures in my payroll account. It says that the payment has pushed ...

I'm a new customer of Shoeboxed but already very satisfied.

PROS & CONS What are the best aspects of this product? I like the idea that someone helps me scan and file my receipt s accordingly. They categorize it well, so it would be easier to find them inside the platform. What aspects are problematic or could work better? They could add another category for Schedule C tax so I could easily declare my profits or losses from this year onwards. What specific problems in your company were solved by this product? I found a better way to keep ...

There is no need to feel pressured when filing for tax returns because all receipts are readily available.

PROS & CONS What are the best aspects of this product? Our accountant no longer feels pressured when working on our business taxes. She can access all year to date receipts by logging into our Shoeboxed corporate account. What aspects are problematic or could work better? I find it inconvenient to mail the receipts for scanning, so I ask someone to do it. What specific problems in your company were solved by this product? I am happy that all my paperwork, including the receipts, ...

It makes it easy to account for our expenses.

PROS & CONS What are the best aspects of this product? We use this to expedite the refund of employee expenses. It's also easy to transfer cash to local accounts without having to go through banks. What aspects are problematic or could work better? The previous version of the application is not that user-friendly than what we are currently using. Having a more organized UI makes a big difference in terms of user experience. What specific problems in your company were solved by ...

It is one of the fastest and easiest ways to organize documents in the office.

PROS & CONS What are the best aspects of this product? We often misplace receipts and documents because we don't have time to organize them one by one. Using Shoeboxed gives us the convenience to mail all of our documents into one location and arrange it for us. We need to search for copies in our central database whenever there's a need for these things. Very easy and hassle-free indeed. What aspects are problematic or could work better? They cannot organize the documents on the ...

Super Easy & Accurate

What do you like best? We love that we can put any document in an envelope or send it electronically and it will be cataloged perfectly. It's easy to search for documents because of very good OCR. Often we search for a receipt or document that we dumped in an envelop at some point, and we find it instantly! What do you dislike? It takes a few days for documents to be entered when sending them. But, only days! Recommendations to others considering the product: Super easy to ...

Delivers as promised - highly recommended

PROS & CONS What are the best aspects of this product? End to end solution - virtually no workload on the user end What aspects are problematic or could work better? There is an inherit delay for paper to be delivered via snail mail but there are instant upload alternatives What features/services would you like to see in future versions of this product? I cannot think of any! What specific problems in your company were solved by this product? We eliminated the time consumed ...

Made Taxes Much Easier

What do you like best? I absolutely love how much easier Shoebox has made collecting my receipts in preparing my taxes. What do you dislike? It would be nice if all receipts were automatically processed. What problems are you solving with the product? What benefits have you realized? I am much better at saving my contacts and tax season is less grueling.

Making expense management much easier

What do you like best? Integrated ACH payments for employee reimbursement and the data extraction capabilities What do you dislike? I wasn't ver fond of the v1 of the dashboard, but v2 is perfect and has great UI What problems are you solving with the product? What benefits have you realized? Reimbursing employees quickly and efficiently