spotsaas-logo
Get Listed

8.8

Spot Score

ShipMonk - Inventory Management Software

ShipMonk Reviews in May 2025: User Ratings, Pros & Cons

Streamline your inventory management with simplicity and efficiency.

3.3

Add to compare

Starts from $2

Request a Quote

ShipMonk Reviews & Ratings

3.3

Good

Based on 371 ratings & 325 reviews

Rating Distribution

Excellent

(247)

Very Good

(10)

Good

(3)

Poor

(4)

Terible

(61)

Expert's Review

ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more

ShipMonk pros and cons

  • Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.

  • Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.

  • Responsive support team, ensuring prompt responses to queries and fast shipments.

  • Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.

  • Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.

  • The richness of features and customizations in the platform could be overwhelming for users without proper support.

Log in Required to View Reviews

Filter results

Sort by :

Relevance
Relevance
Highest-Rated
Lowest-Rated
Least-Recent
Most-Recent

Share this page

Showing 71-80 out of 325

G

GH

06/15/23

5 out of 5

Shipmonk has been such a pleasure to…

Shipmonk has been such a pleasure to work with! Huge shoutout to our onboarding associate, Amy, who has helped us every step of the way to make sure our onboarding was smooth and speedy. She has been such a source of knowledge and support and made a seemingly complicated process incredibly easy.

YA

Yug Arora

06/14/23

5 out of 5

Good service and helpful staff

Good service and helpful staff, highly recommend.

RR

Raza Rafiq

06/14/23

5 out of 5

Shipmonk Onboarding

My experience with Avi as our Onboarding Expert for the Shipmonk was nothing short of exceptional. From our very first interaction, Avi demonstrated a unique blend of professionalism, knowledge, and interpersonal skills that made the entire onboarding process seamless and enjoyable. Avi's in-depth understanding of Shipmonk platform and its integration with Shopify is truly impressive. He possesses a granular understanding of the platform's features and capabilities, and he was able to ...

Read more

KS

Kevin Spires

06/14/23

5 out of 5

ShipMonk experience

We have been with Shipmonk coming up for a year now. While there have been some peak and troughs, (more peaks than troughs) operations in general has been great. We have had a few HE's during this year, and all have been good. Our latest HE (Antonio Ribeiro De Queiros) is very good and quick with communication, and helpful with any situation that may arise. One of his best characteristics is his honesty. This approach allows a good base to build a strong relationship. Thanks Antonio

KA

Kele Agostini

06/13/23

5 out of 5

Props to DAVID

Props to DAVID! he´s been more than awesome! ;) great onboarding process, even in areas that were not his

BK

Brett Kuhnert

06/11/23

5 out of 5

David was very responsive & helpful…

David was very responsive & helpful during our closeout process.

RR

Royce Rapacchietta

06/07/23

5 out of 5

Rockstar Employees!

Dana and Stacy are expectations employees. Not only do they know the Shipmonk processes, they also learned how Nutrafol inventory works. Also shoutout to Chris for being a fundamental member of the success of this count at NJ!

CC

CLARISA CAMPARI

06/07/23

5 out of 5

A token of appreciation for Bania

We have been with Shipmonk for a little bit over a year. Our recently assigned HE is amazing, she is extremely quick with communication and helpful with all situations that may arise. We appreciate you Bania R.

VK

Vipul Kamani

06/06/23

5 out of 5

Brenda Montes helped us stop an errant…

Brenda Montes helped us stop an errant shipment quickly, and efficiently!

CB

Charlie Bo

06/05/23

5 out of 5

Tania is such an asset in the team!

Tania is such an asset in the team, we had an urgent request which needs a close monitoring and assistance, and she was able to deliver beyond our expectations! Kudos! Thank you so much!