8.8
Spot Score
Streamline your inventory management with simplicity and efficiency.
Add to compare
Starts from $2
ShipMonk has received glowing testimonials in the past 12 months, highlighting the exceptional customer service provided by their team members. Clients praised individuals such as Dana, Bryce, Franklin, and Steffanie for their attentiveness, problem-solving skills, and efficient communication. ShipMonk's onboarding process was described as informative and ...Read more
Exceptional client experience managers and happiness engineers, providing excellent problem-solving and communication.
Onboarding specialists offer patient and helpful guidance, making the process smooth for newcomers.
Responsive support team, ensuring prompt responses to queries and fast shipments.
Specialized account managers who adapt to changing business needs, maintaining close communication and support throughout.
Limited marketplace selection for additional apps and connectors may hinder access to advanced functionalities.
The richness of features and customizations in the platform could be overwhelming for users without proper support.
Log in Required to View Reviews
Filter results
Sort by :
Showing 41-50 out of 325
JT
Jade Tal
11/13/23
Excellent Customer Service, seamless Shopify Integration
Straightforward Shopify integration and a clean, easy-to-use interface. Our Happiness Engineer, Francisco, has always been a massive help and is always available to help with any problems we encounter.
JT
Jade Tal
11/13/23
Excellent Customer Service, seamless Shopify Integration
Straightforward Shopify integration and a clean, easy-to-use interface. Our Happiness Engineer, Francisco, has always been a massive help and is always available to help with any problems we encounter.
VP
Vera P
10/24/23
"Excellent Customer Support"
What do you like best about ShipMonk? The customer service is exceptionally attentive. From the moment I began, they provided unparalleled guidance and support. The system is user-friendly, especially once you grasp its logic. Moreover, its integration with Shopify is flawless.
VP
Vera P
10/24/23
"Excellent Customer Support"
What do you like best about ShipMonk? The customer service is exceptionally attentive. From the moment I began, they provided unparalleled guidance and support. The system is user-friendly, especially once you grasp its logic. Moreover, its integration with Shopify is flawless.
CT
Cori Thorpe
10/18/23
WOW... They made the process easy!
Making the move to partner with a 3PL for our eCommerce site was pretty scary! But Pascalle and the team at Shipmonk have gone over and above in supporting us during the transition. We've been super impressed with their communication and timely responses. We'll definitely be recommending Shipmonk!
CT
Cori Thorpe
10/18/23
WOW... They made the process easy!
Making the move to partner with a 3PL for our eCommerce site was pretty scary! But Pascalle and the team at Shipmonk have gone over and above in supporting us during the transition. We've been super impressed with their communication and timely responses. We'll definitely be recommending Shipmonk!
TS
Tim Shi
09/29/23
Happiness Engineer Sarah Box is Amazing!
Our company has been working with Shipmonk for almost 3 years. I have to say that Sarah Box is exceptional. Sarah is very organized, super punctual, and very effective when it comes to helping us communicate and get tasks done. The main person that keeps from going with another 3PL service is Sarah Box, we look forward to growing our relationship with Shipmonk going forward.
TS
Tim Shi
09/29/23
Happiness Engineer Sarah Box is Amazing!
Our company has been working with Shipmonk for almost 3 years. I have to say that Sarah Box is exceptional. Sarah is very organized, super punctual, and very effective when it comes to helping us communicate and get tasks done. The main person that keeps from going with another 3PL service is Sarah Box, we look forward to growing our relationship with Shipmonk going forward.
CS
Customer Support
09/27/23
My company had a huge sale this week..
My company had a huge sale this week and needed some extra help and two happiness engineers really went above and beyond in every way to help us through this incredibly busy & stressful week! AMANDA MARIE JONES KIMBERLY MEDINA These ladies are truly an asset!
CS
Customer Support
09/27/23
My company had a huge sale this week..
My company had a huge sale this week and needed some extra help and two happiness engineers really went above and beyond in every way to help us through this incredibly busy & stressful week! AMANDA MARIE JONES KIMBERLY MEDINA These ladies are truly an asset!
