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8.8

Spot Score

ShipMonk - Inventory Management Software

ShipMonk Reviews in April 2025: User Ratings, Pros & Cons

Streamline your inventory management with simplicity and efficiency.

3.3

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ShipMonk Reviews & Ratings

3.3

Good

Based on 371 ratings & 325 reviews

Rating Distribution

Excellent

(247)

Very Good

(10)

Good

(3)

Poor

(4)

Terible

(61)

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Showing 11-20 out of 325

R

Rocio

08/06/24

5 out of 5

The best account manager

The account manager assigned to us, Steffanie Garcia, has been exceptional. She quickly grasped our business needs and adapted to our rapidly changing requirements as we expand our portfolio, which brings more processes and complexity. Steffanie maintains close communication with us and the operations team, which is crucial for our business.

R

Rocio

08/06/24

5 out of 5

The best account manager

The account manager assigned to us, Steffanie Garcia, has been exceptional. She quickly grasped our business needs and adapted to our rapidly changing requirements as we expand our portfolio, which brings more processes and complexity. Steffanie maintains close communication with us and the operations team, which is crucial for our business.

W

Will

08/01/24

5 out of 5

Great Follow-Up

Kristy took the time to walk me through each and every charge/fee/cost on our monthly bills. She was able to clear up a lot of my confusion and helped me understand how I can work to reduce monthly cost. I appreciated the patience afforded me as I had many questions that needed clarification. I feel like Kristy is now part of our team!

W

Will

08/01/24

5 out of 5

Great Follow-Up

Kristy took the time to walk me through each and every charge/fee/cost on our monthly bills. She was able to clear up a lot of my confusion and helped me understand how I can work to reduce monthly cost. I appreciated the patience afforded me as I had many questions that needed clarification. I feel like Kristy is now part of our team!

KL

khadija luis

07/05/24

5 out of 5

Fernando from the onboarding team made…

Fernando from the onboarding team made my first experience with Shipmonk the most pleasant one ever, he walked me through every step with a smile and a level of professionalism I have ever seen. Zubin from the warehouse, was also so kind and professional, he explained to me what I need to do to make my drop off easier next time.. I just want to express my heartfelt Gratitude to Fernando and Zubin and extend it to everyone in this company.. The Happiness Engineers is just that, they make ...

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KL

khadija luis

07/05/24

5 out of 5

Fernando from the onboarding team made…

Fernando from the onboarding team made my first experience with Shipmonk the most pleasant one ever, he walked me through every step with a smile and a level of professionalism I have ever seen. Zubin from the warehouse, was also so kind and professional, he explained to me what I need to do to make my drop off easier next time.. I just want to express my heartfelt Gratitude to Fernando and Zubin and extend it to everyone in this company.. The Happiness Engineers is just that, they make ...

Read more

VF

Ve Funk

06/04/24

5 out of 5

Efficient 3PL

Shipmonk helped a lot with inventory management as we are shipping from overseas. Orders are always on time.

VF

Ve Funk

06/04/24

5 out of 5

Efficient 3PL

Shipmonk helped a lot with inventory management as we are shipping from overseas. Orders are always on time.

SB

Steven Browne

05/10/24

5 out of 5

The folks at Shipmonk are very…

The folks at Shipmonk are very responsive when you need them. Thanks guys!

SB

Steven Browne

05/10/24

5 out of 5

The folks at Shipmonk are very…

The folks at Shipmonk are very responsive when you need them. Thanks guys!