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ShipHero - New SaaS Software

ShipHero

Streamline orders, inventory, and returns with ease.

4.6

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Starts from $1,850/Month

ShipHero Reviews & Ratings

4.6

Excellent

Based on 381 ratings & 637 reviews

Rating Distribution

Excellent

(541)

Very Good

(49)

Good

(1)

Poor

(11)

Terible

(35)

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Showing 1-10 out of 637

SW

Suzi Whitecotton

09/12/24

5 out of 5

Always so patient and helpful!

Always so patient and helpful!

ML

Mohammad Lim

08/07/24

5 out of 5

Thank you

Get Emi a raise. They deserve it.

DW

Diana Wu

07/09/24

5 out of 5

Great customer service

Great customer service - tickets were addressed promptly with friendly staff - Thank you Carlos!

EH

Emily Ho

07/05/24

5 out of 5

Fernanda was very prompt in her…

Fernanda was very prompt in her responses and helped me out a lot with questions that I had.

SC

Stuart Cohen

06/25/24

5 out of 5

Extremely helpful staff

We accidentally sent a bunch of merchandise to a Shiphero warehouse (nevermind how: it happened). Most warehouses are pretty opaque, especially if you are not a client. I'm also used to the "delay and discourage" customer service of Amazon. What a pleasant surprise I was in for with Shiphero! They responded immediately to my email, told they had found the packages and worked with me to immediately send them back to my warehouse in the USA (from Canada). They were polite, upbeat and ...

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AT

April Tamang

06/17/24

5 out of 5

Marcelo is very responsive and helpful.

Marcelo is very responsive and helpful.

JO

Josh O'Neill

06/14/24

5 out of 5

Emi is so helpful and quick!

Date of experience: June 14, 2024

VB

Vladimir Blagoev

05/28/24

5 out of 5

Marcelo was very quick and on point

Marcelo was very quick and on point. He resolved the issue perfectly.

M

Motti

05/28/24

5 out of 5

Fernanda is super helpful in resolving…

Fernanda is super helpful in resolving carrier claims issues that arise from ShipHero issues. She is quick and concise and is helpful in getting us our $$ back when ShipHero makes an error.

JB

Joni Berg

05/27/24

5 out of 5

Marce was awesome

Marce was fast, clear and very helpful. Did everything I needed in a timely manner.