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Sherlock - Product Analytics Software

Sherlock Reviews in January 2025: User Ratings, Pros & Cons

Convert and retain leads with Sherlock's data-driven insights.

4.5

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Sherlock Reviews & Ratings

4.5

Very Good

Based on 7 ratings & 12 reviews

Rating Distribution

Excellent

(7)

Very Good

(5)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 12

JM

Judah M

06/30/23

3.5 out of 5

"Great tool for Social Media Research"

What do you like best about Sherlock? Very good at finding and verifying user handles on social media pages. I like that it allows loading the data from JSON objects both locally or from online sources What do you dislike about Sherlock? Python 3.6 is required, but that is not a problem because of the features it offers. The main issue is that there is no GUI for it, so many people won't really use or enjoy the features Sherlock "investigates" Since it's open source maybe one day we can all ...

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FA

Freddy A

04/05/22

3.5 out of 5

"Sherlock Score Review"

What do you like best about Sherlock? Sherlock allows you to manage your Segment data into "groups" or "companies". If you are a B2B SaaS, this is perfect to analyze in both ways: users and companies. Alerts give you the right information in the right moment. For example: Know the moment when an account is getting cold, is perfect to avoid a future churn. What do you dislike about Sherlock? Sherlock has delay showing your data. It is not in real time and this could create some bias if you ...

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NK

Nikhil K

01/26/22

4 out of 5

"Sherlock "A tool that hunt usernames from Social Network""

What do you like best about Sherlock? Best thing is that it's an open source tool for hunting social media for usernames.It supports Mac, windows and Linux operating system.This will work only with Python 3.6 and higher only.So to run this command line tool you need Python 3.6 or higher must be installed. What do you dislike about Sherlock? As this is terminal based command line tool only and there is no GUI, so it is less attractive and little bit difficult to use.If lower version of ...

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AU

Anonymous User

03/23/20

5 out of 5

"Great Tool for User and Account insights for SAAS businesses"

What do you like best about Sherlock? I like that we can set up scoring profiles very quickly based on existing events and properties for BOTH Accounts and Users. The other awesome addition is that it handles Account and User activation separately. What do you dislike about Sherlock? They are adding features quickly based on feedback so when we have any issue usually they solve it in a reasonable time frame. What problems is Sherlock solving and how is that benefiting you? We have a stack ...

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WM

Wijnand M

11/14/19

5 out of 5

"Must-have insights for a SaaS business"

What do you like best about Sherlock? Having an at-a-glance overview of both account and user-based engagement with a smart scoring system (that you can influence), and also having these insights when it comes to activation and product adoption. Also loving their brand new Sherlock stories feature. Also loving the Intercom connection. What do you dislike about Sherlock? We still have to set up the alerts part of Sherlock, so it's mostly up to us to get more out of this feature, but it would ...

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K

✔ Kamil R

11/04/19

4.5 out of 5

"Innovative way to track user engagement"

What do you like best about Sherlock? I like how they approach user engagement tracking and how flexible you can get. And I love the direction they are going with Sherlock. What do you dislike about Sherlock? They seem to be doing too many things at once, but we have a similar approach ourselves at Survicate and it is starting to pay off. What problems is Sherlock solving and how is that benefiting you? We use Sherlock to track user engagement and product adaptation on an account level. ...

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KR

Kamil R

11/04/19

4.5 out of 5

"Innovative way to track user engagement"

What do you like best? I like how they approach user engagement tracking and how flexible you can get. And I love the direction they are going with Sherlock. What do you dislike? They seem to be doing too many things at once, but we have a similar approach ourselves at Survicate and it is starting to pay off. What problems are you solving with the product? What benefits have you realized? We use Sherlock to track user engagement and product adaptation on an account level. Scores are ...

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MD

Michael D

10/30/19

4.5 out of 5

"Sherlock has helped us better understand our customers"

What do you like best about Sherlock? The simplification of creating an engagement score across users and accounts has helped our product team communicate user engagement across the company. What do you dislike about Sherlock? The event model is too simple to support all our different types of events. Specifically, you can't configure a score based event properties which would be super helpful to build the most accurate score for us. What problems is Sherlock solving and how is that ...

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NS

Nikki S

09/16/19

5 out of 5

"Sherlock is amazing!"

What do you like best about Sherlock? Sherlock is a fantastic CRM tool, it is so user-friendly and has a great interface! What do you dislike about Sherlock? Sherlock takes a bit to configure and make it look pretty and easy to use Recommendations to others considering Sherlock: Just make sure that you have individuals who can dedicate time to set up and configure the platform What problems is Sherlock solving and how is that benefiting you? Sherlock helps visualize the activity that users ...

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SZ

Shayan Z

01/28/19

4.5 out of 5

"Great visibility into prospects"

What do you like best about Sherlock? I love being able to see what other products our customers use as well as future prospects What do you dislike about Sherlock? Not always accurate and sometimes missing major info like email client What problems is Sherlock solving and how is that benefiting you? We solve opportunity problems. Decide which prospects to go after. And determine the likelihood of our software being compatible in their environment.