Shelf Reviews in May 2025: User Ratings, Pros & Cons

"review"

What do you like best about Shelf? An application with many possibilities, quite clear, full of information and options What do you dislike about Shelf?

"Effective, efficient and makes life a whole lot better!"

What do you like best about Shelf? Simple integrations that assist agents to easily locate the required information and Decision trees which help you provide detailed step by step instructions.

"I found the platform to very useful in creating content or a repository of information."

What do you like best about Shelf? I like the search feature where you can combine libraries, filters, categories, and the content type. It helps me narrow my searches and the user experience is much more friendly

"I would recommend it for both beginners as well senior agents."

What do you like best about Shelf? It is easy to search the article that interests us and get the necessary information. What do you dislike about Shelf?

"Shelf is the best."

What do you like best about Shelf? I can type in search what i need to find an then find the solution quickly. What do you dislike about Shelf?

"Shelf"

What do you like best about Shelf? The most I like are the organization, transparency, and detailed explanations. I recommend it to everyone, because of the possibility of learning, progress, and efficiency in work.

"Shelf"

What do you like best about Shelf? The most I like are the organization, transparency, and detailed explanations. I recommend it to everyone, because of the possibility of learning, progress, and efficiency in work.

"Agent of customer service"

What do you like best about Shelf? User friendly, very fast response, huge storage. I can find all the thing and procedures that are very important in our job. What do you dislike about Shelf?

"Extremely good, organized, easy to use."

What do you like best about Shelf? Easy to access and very detailed, contains just the right amount of information. It's organized by different types of procedures that we make on daily basis. I use it daily and consider the information the contains essential for my work every day. When describing correct procedures for handling customer support cases, I like that it is very complete in sense that it offers many solutions for all possible situations one can find themselves in. The upside I ...

"The best friend in this job :)"

What do you like best about Shelf? In general I love Shelf, there is a solution for every situation What do you dislike about Shelf?