Shelf Reviews in April 2025: User Ratings, Pros & Cons

"Shelf has been very beneficial to our department."

What do you like best about Shelf? My favorite feature is the key words preview. This is a huge time saver as the results are displayed quickly without the need for opening the full document.

"intuitive and professional"

What do you like best about Shelf? fast and uncomplicated access and the intuitive backend makes it easy to use for all teams What do you dislike about Shelf?

"A Journey of Discovery"

What do you like best about Shelf? How intuitive it is, you can start exploring really quickly and even if you make a mistake its easy to go back which is great for learning. The direct support we received from Shelf fuelled our curiosity. When we asked an 'outside of the square' question or request they always did their best to pick it up and run with it; or they went away and came back with options to make it possible.

"Shelf has been a huge contributor to HelloFresh/Chefs Plate Customer Care success."

What do you like best about Shelf? The efficiency, how it's integrated into our processes and systems so it's easily accessible for the team. And the user experience.

"Clean interface. Intuitive. Great product"

What do you like best about Shelf? Shelf has a clean user interface & intuitive to use. What do you dislike about Shelf?

"SHELF Experience"

What do you like best about Shelf? We use SHELF as a one stop shop repository. We collect documents and other resources for all user roles to have access and relay to our customers. SHELF helps our team manage information and issues to help our customers when encountering issues. We like the detail and organization on how to find and identify the documentation a user is searching for. The new features SHELF offers do require hands-on experience prior to enabling on the live site in order to ...

"Shelf not just any Knowledge Management Platform."

What do you like best about Shelf? Having an effective knowledge management system is critical for our line of work. The Shelf platform supports and promotes a combined approach to producing, classifying, sharing, and evaluating, pertinent information we use to manage our daily business. Having many resource options such as text documents, images, audio and video files allows us to ensure our content remains relevant. Shelf continues to impress by enhancing features that match our growing needs.

"Shelf not just any Knowledge Management Platform."

What do you like best about Shelf? Having an effective knowledge management system is critical for our line of work. The Shelf platform supports and promotes a combined approach to producing, classifying, sharing, and evaluating, pertinent information we use to manage our daily business. Having many resource options such as text documents, images, audio and video files allows us to ensure our content remains relevant. Shelf continues to impress by enhancing features that match our growing needs.

"Intuitive, Effective, Essential."

What do you like best about Shelf? Shelf has been a huge asset to our overall organization of content and process documents. It has improved consistency and efficiency across all the teams that leverage this tool. Managing and maintaining the content is simple and easy with a wide range of reporting available to the administrators.

"Great knowledge sharing platform for large/complex organization."

What do you like best about Shelf? Partnering with Shelf Working with Shelf has been a great experience. They are super attentive to our needs. From the very beginning, they've been willing to adapt their product to meet our unique requirements, while also helping guide us during a large content migration. Shelf is always available to us - answering our quick asks and continuing to gather our feedback as we move forward. If you're looking for a vendor that will work with you every step of ...