ShareFile Reviews in March 2025: User Ratings, Pros & Cons

I'm very satisfied from this product

PROS & CONS What are the best aspects of this product? The product is easy to use and extremely intuitive. You can plug-in for your email and then all your work is done in less time.It secures the attachments immediately without prompting. Also, you can easily send documents in a secure way. The recipients don’t have to use few steps in order to download the files. What aspects are problematic or could work better? It works perfectly for me, I don’t have dislikes about it. What ...

Product is Good Customer Service and issue resolution HORRIBLE

PROS & CONS What are the best aspects of this product? Easily send or request sensitive documents or information from customers in a secure format. What aspects are problematic or could work better? Cost versus competition could be improved What features/services would you like to see in future versions of this product? competent customer service What specific problems in your company were solved by this product? Delivery of privacy sensitive documents via a secure channel and ...

Perfect cloud based storage solution

PROS & CONS What are the best aspects of this product? I like the Outlook plugin feature! I can automatically convert files that are large into ShareFile links. I can request files from others ho do not have cloud storage or ftp site solution. The UI is smooth, clean and intuitive on every device, apps and web browser. We can easily see who has permissions and generate Activity Log to keep track of uploaded and dowloaded files. What aspects are problematic or could work better? It lacks ...

This is wonderful solution for sending and receiving files in a secure way

PROS & CONS What are the best aspects of this product? I like that I’m able to send a link for another party to upoad a file. Lot of my co-workers ar eusing this feature because they are not tech savvy when it comes to uploading and sharing files. I feel like the sharing process is securely and safe process. It offers lot of options on how you want to share files. What aspects are problematic or could work better? The interface looks complex and complicated especially when I want to ...

This is great solution for sending files

PROS & CONS What are the best aspects of this product? I like that I can upload huge files and send them directly to others and they can easily download it. As a client I found this tool extremely easy to use because all it requires is a click of a link and download a the file without the need of going through logging into FTP sites. When you upload files you’ll get notifications when the files are being downloaded. What aspects are problematic or could work better? The integration with ...

WORST CUSTOMER SERVICE IN THE WORLD

PROS & CONS What are the best aspects of this product? good, secure, reliable cloud system. easy to use. Files stored in the cloud and copy on your computer. When you modify files on your computer, it automatically synchronizes to the cloud What aspects are problematic or could work better? if you encounter a difficulty, you will experience extreme aggravation in attempting to get help, made worse by the fact that they created the difficulty: 1. you call the general help number 2. they ...

Increases collaboration with our consultants

PROS & CONS What are the best aspects of this product? It is a great collaborative tool that helps us to execute our duties with ease. We can share drawings and other documents with our consultants, contractors and clients in general. We can send files larger than 10Mb which was not possible with other similar tools, especially over the email. Also, its integration with Outlook allows us to directly send and receive large files in the form of emails to and from our clients and ...

It makes work easier for everyday work

PROS & CONS What are the best aspects of this product? It has provided a great virtual avenue through which my clients and I can share files without having to meet. My clients can now scan receipts, spreadsheets, bank statements and other tax forms and share or send them to me in real-time. We can even go through file or documents at the same time without being in the same room. The drag and drop feature for the desktop version of the tool makes everything look easy. What aspects are ...

It provides a great back-up solution for our files

PROS & CONS What are the best aspects of this product? It is a great storage tool which is secure and convenient. I can share files with my colleagues and retrieve them with ease whenever i want. It is simple to use and offers a great experience on my part and that of the recipient. What aspects are problematic or could work better? The tool is great in terms of usage and functionality. I can use it with my finder and get the best experience. However, when I open my PC, the sync version ...

Provides great document and file storage functions

PROS & CONS What are the best aspects of this product? It offers many options on how you can use it. The web and app version makes it easy for one to use the tool. It is like using my documents feature on the PC. You can share documents across a secure network and synchronize them with ease. It also integrates well with software applications such as Redtail CRM which is a plus for us. What aspects are problematic or could work better? It has so much to offer that I find it difficult to ...