Sfax Reviews in February 2025: User Ratings, Pros & Cons

Here we go again

Here we go again. Not sure why my previous review was taken down from last week.So I've been a customer since 2019. I've never had any email notification delays until today. I called sfax and they said it was my email. Not so sure about that, why all of a sudden mid morning all my received faxes are delayed 1-2 hrs now. Why is SFAX so unreliable these last 2 weeks?

Nonexistant support, incompetent staff

Our experience with Sfax has been nothing but frustrating. E-mails to support on simple issues go unanswered. We tried to port our numbers over, but after 4 months the porting department seems to be unable to enter a port request properly even after being provided with a CSR from our current carrier. When we checked with our current carrier's port-out department, it looks like only half of the port requests are making it to them. We ported our voice numbers to a different vendor just before ...

Thanks for creating something thats so …

Thanks for creating something thats so easy and simple to use plus I love the convenience of it.

Sfax is very user friendly!

I'm new to my industry and we rely a lot on Sfax. No more wasting paper!

New business owner

I am a new business owner in the heath profession and have Sfax has made my life so much easier in gathering and sending documentation. It's affordable and I don't have to track down a fax machine or even have a landline to send one.

HIPAA compliant, convenient, and affordable!

In my search for a HIPAA compliant, affordable alternative to the old school fax machine and dedicated fax line, I discovered Scrypt, Inc. I have been very pleased with the Sfax service and I highly recommend it. I receive e-mail confirmation of fax status and I know every time I receive a fax, no matter where I am at. I can send and access my faxes from my smart phone, and I am not wasting toner and paper every time a fax comes in. I am also able to export the faxes as PDFs directly to my ...

I contacted Scrypt regarding an error …

I contacted Scrypt regarding an error message that provided their phone number. i was told that they would not help me and that if they help me, it would set a precedent for them to help other customers and they don't do that! NEVER use this company if you value respect and customer service.

Would recommend it for personal use or …

Would recommend it for personal use or for work. Very easy to use. Has an app for easy access.

SFax is best

Affordable, easy to use, 100% completion. Just no hassle, easy UI and great system for maintaining logs.

It's OK

It's OK. They don't have business plans that will benefit businesses. They charge lots of money for overage. I pay more in overage than plan.I provided them an opportunity to partner with my EHR company so that their software can be invoked from within EHR. They didn't care.