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9.3

Spot Score

SevenRooms - Hotel Management Software

SevenRooms Reviews in April 2025: User Ratings, Pros & Cons

Streamline bookings, manage reservations, boost revenue - effortlessly.

5

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SevenRooms Reviews & Ratings

5

Excellent

Based on 2 ratings & 40 reviews

Rating Distribution

Excellent

(35)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(1)

Expert's Review

SevenRooms stands out as a reliable and efficient reservation platform, praised for its user-friendly interface and functionality. Users appreciate features like automatic refresh, easy navigation, and helpful functions that enhance day-to-day operations. The platform's algorithm simplifies job tasks, such as maintaining reservation details and providing a quick ...Read more

SevenRooms pros and cons

  • Streamlined reservation management and up-to-date information display, aiding in smooth operations and maximizing productivity.

  • Easy navigation and intuitive design contribute to user-friendly experience, facilitating quick adoption and use.

  • Provides beneficial features for day-to-day operations, such as seamless reservation allocation and customer communication.

  • Automated tasks like reservation movement and extension simplify processes and enhance efficiency.

  • Disparity between desktop and iOS versions may hinder usability and consistency in experience.

  • Inconsistent waitlist accuracy and manual management requirement for some features, impacting operational efficiency.

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Showing 1-10 out of 40

AS

Adam S

02/15/23

4.5 out of 5

"SevenRooms is the backbone and workhorse of our business"

What do you like best about SevenRooms? The up-to-date scrolling bar is an absolute lifeline for us as we move through reservations. This, combined with the automatic refresh, keeps us on our A-game throughout the day to be sure reservations are running smoothly and time is being well-utilized. What do you dislike about SevenRooms? One thing I am not a big fan of is that the desktop view of SevenRooms versus the ios version is very different in terms of usability. The lack of an automatic ...

Read more

KP

Krystal P

02/14/23

5 out of 5

"Easy to use !"

What do you like best about SevenRooms? I like that it is easy to navigate and self-explanatory for the most part. What do you dislike about SevenRooms? As of now, I don't dislike anything about the app. What problems is SevenRooms solving and how is that benefiting you? It informs me of how many guests to expect at my job. Which helps me decide on how much product to buy.

NK

Noor K

02/13/23

5 out of 5

"Easy approach"

What do you like best about SevenRooms? It is very easy to uss and has lots of helpful functions that you can benefit from on day to day basis. What do you dislike about SevenRooms? The wait list times aren't always accurate and needs to be manually manged What problems is SevenRooms solving and how is that benefiting you? Helps generate more business by allocating reservations automatically

JS

Jenna S

02/11/23

4 out of 5

"SevenRooms"

What do you like best about SevenRooms? SevenRooms algorithm makes my job much easier! The tags are a great quick visual reminder abou reservation details which I appreciate very much working in a fast paced environment. What do you dislike about SevenRooms? SevenRooms will sometimes auto assign to a table with guests still sitting there when there is an open table of the same size in the same area. What problems is SevenRooms solving and how is that benefiting you? Maintaining reservation ...

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RS

Richard S

02/10/23

5 out of 5

"I check SevenRooms regularly throughout the day."

What do you like best about SevenRooms? I get instant updates on how the covers are coming in, what tables are getting sat. Any information about the customers preferences are readily available. SevenRooms is far more detailed. What do you dislike about SevenRooms? I have not experienced any down sides to using SevenRooms. The app works great. I feel that it exceeds my expectations. I wouldn't know how to improve the app. What problems is SevenRooms solving and how is that benefiting ...

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AS

Amanda S

02/09/23

5 out of 5

"User-friendly Platform"

What do you like best about SevenRooms? I enjoy how you can view multiple restaurants at once when searching for availability. What do you dislike about SevenRooms? Searching for reservations is problematic when trying to verify or change information. What problems is SevenRooms solving and how is that benefiting you? N/A

TB

Tiffany B

02/09/23

3.5 out of 5

"NAPA Kitchen and Wine"

What do you like best about SevenRooms? Intuitive software, easy event planning, great for hosts What do you dislike about SevenRooms? Rotation of servers is alphabetical and does not show who needs to be sat next What problems is SevenRooms solving and how is that benefiting you? Events

AF

Ayanna F

02/08/23

5 out of 5

"Best Experience"

What do you like best about SevenRooms? The way the system works makes it easy for both customers and owners to keep track and keep up to date. What do you dislike about SevenRooms? Due to using being based in the UK, the time difference does get in the way of things especially if you need to get in contact with someone over the phone. I do also feel like they should have more videos of how a business definitely What problems is SevenRooms solving and how is that benefiting you? Taking ...

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SS

Sasha S

02/07/23

5 out of 5

"Great Experience with SevenRooms"

What do you like best about SevenRooms? It is one of the best reservation systems I have used: previously used opentable and resdiary. The ability to customise your system to your needs is brilliant. There are also a lot of processes you can automate such as upgrades etc, which leaves more time for you to personally deal with guests. What do you dislike about SevenRooms? There is very little I do not like about SevenRooms, if I were to Nitpick I would say the ability to be able to book ...

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FS

Facundo S

02/07/23

5 out of 5

"Stress-freeing"

What do you like best about SevenRooms? I love how helpful SevenRooms is in the division of my different email accounts and how wonderfully I can assign various inquiries to my peers. It is the best that I found after trying several platforms. What do you dislike about SevenRooms? I wouldn't say I like that; sometimes, I get confused with the "Closed" option. I would recommend changing how 'Closed' inquiries work and making it more user-friendly. What problems is SevenRooms solving and how ...

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